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11 - 16 of 33 reviews
Reviewed 31 July 2018 via mobile

The evening of July the 28th my husbund and i visited their beutiful patio bar were the bartender Raymond served us , he’s super fast and fun he treated us like family and Made us feel at home , If you Guys visit the patio bar ASK For Raymond he’s the best !

Stayed: July 2018, travelled as a couple
Thank emeliwe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robin B, Manager at Room Mate Bruno, responded to this reviewResponded 31 July 2018

Dear Emeliwe,

The biggest compliment a hotel can receive from their guests is that they felt at home, so this is truly amazing to hear.
We have passed on your amazing compliments to Raymond and he asked me to thank you guys for being such lovely guests!

We hope to see you soon.
Big hug,
Robin Boon - F&B Manager

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Reviewed 29 July 2018

Was there because I had an early meeting the next day so decided to try this new hotel. What can i say, I really really enjoyed it. The design is so cool, colorful and well done, the room was huge with a comfortable bed and all the details just done so well. Breakfast was delicious with a lot of variety and options as well. The best thing though was the staff.. all team members that I met were so nice and friendly, full of smiles and ready to help, you can tell they are proud of their new hotel! This will be my place next time I visit Rotterdam for sure!

  • Stayed: July 2018, travelled on business
    • Location
    • Rooms
    • Service
Thank Merijn V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fernando B, Duty Manager at Room Mate Bruno, responded to this reviewResponded 31 July 2018

Dear Merijn,

You can not imagine how happy we are reading your nice review about your last stay with us.

In Room Mate we love people, and much more, if we find in our way guests like you, who appreciate and enjoy every single experience they lived in this hotel.

The whole team wanted to thank you a lot for being than easy, and for your fantastic words about us, people, which as I told you, is always the key of our service.

Have a great day and see you soon :)

Fernando Belloso
Duty Manager

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Reviewed 28 July 2018

Open just 2 weeks, everything was fresh and shiny. Executive room nr 361 was a generous size (5x4.5 meters living space), good beds (king size). Bathroom is one space with sink/mirror, with2 glass-doored seperate segments, one for bath and shower, one for toilet and bidet. Climate controle was very good. We experienced this as we had very warm days during our visit (35 degrees centigrade). Sound proofing for city noise and sounds from other guests was good.

Breakfast had a wide selection of fruits, cereals, bread, sandwiches etc.

Friendly and competent staff in a hotel that had fixed no routines yet.

  • Stayed: July 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Jelavos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joost V, Manager at Room Mate Bruno, responded to this reviewResponded 29 July 2018

Thank you for your kind words and your amazing experience in our hotel. Although we are just opened for 2 weeks we do are utmost to exceed all expectations. Your review is such a great compliment for all our staff. With pleasure we will welcome you again in our hotel. In the meantime we can count on you to be a great ambassador for our hotel? ;-)

Have a wonderful day, Joost van der Hout Accommodation Manager

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Reviewed 22 July 2018 via mobile

Visited the bar of this new hotspot in Rotterdam. Very trendy, good music and good atmosphere. Friendly service as well. I would recommend it. Bartender served a great gin tonic. Shame that it wasnt to busy yet.

Stayed: July 2018, travelled as a couple
1  Thank Edmuntus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fernando B, Duty Manager at Room Mate Bruno, responded to this reviewResponded 27 July 2018

Dear guest,

We are very happy to announce you that your comment is our first official review from our fantastic bar :). Thank you a lot for it and for choosing us to spend a fantastic time with us in our Patio.

We are really looking forward to be your new place to relax and to have the best after work drinks in Rotterdam.

We will be waiting you for the next time with the best gin tonic ever.

Have a great day and a big hug from the whole team.

Fernando Belloso
Duty Manager

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Reviewed 21 July 2018 via mobile

I slept in Bruno just after the opening. Finally a different hotel in Rotterdam where you can feel at home.
The hotel is situated in a unique building rich of history contrasting with the surroundings.
I had a spacious room with a very nice terrace with view, with a very comfy mattress and a buffet breakfast with a lot of choice.
Tip: visit the patio lounge for a drink

Stayed: July 2018, travelled solo
1  Thank Massimo71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fernando B, Duty Manager at Room Mate Bruno, responded to this reviewResponded 27 July 2018

Dear Massimo,

Such a nice comment! Thank you so much for your kind words and for choose us to had a wonderful day in this new Hotel.

I hope we can make guests fall in love with us as much as we did with you. I'm very sure that your review will help everyone to choose Room Mate Bruno to spend a fantastic day in the city.

The whole team is looking forward to see you back. We all will be waiting you with our best smile!

Big hug,

Fernando Belloso
Duty Manager

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