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Hotel The Crown
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Reviews (241)
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14 - 19 of 241 reviews
Reviewed 18 April 2017

Our first time in Amsterdam and we drove from Germany. Amsterdam is very difficult to drive in as they are a very bike/pedestrian friendly city. As such, lots of the very narrow streets have bollards to stop cars using them. Because of this, when we arrived at about 2pm we called the hotel to get directions, only for the call to go straight to voicemail. We tried, repeatedly 8 times over the next hour. Each time the call went to voicemail. After repeatedly trying to get access to the property, we finally gave up and went to the Radisson.

We tried again the following day, and again the day after, and every time without exception, the calls were immediately directed to VM. I have emailed them which has again been ignored. I now find that they have charged us. We made every effort to contact them and find the property so I find it incredibly rude to charge me when they could not be bothered to answer the phone or emails.

If you are looking for a good hotel in Amsterdam, this is not it.

In the hotel industry, the customer isn't necessarily always right, but you can at least have the decency to actually respond.

Room Tip: Book any other hotel
  • Stayed: April 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank tim_foster5mpu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
121
Reviewed 13 March 2017 via mobile

Simple place in a very central area. We stayed here for one night only. We just needed a place to crash. The staff was unpleasant, almost rude. Our room shared shower and toilet with another room. But it was cheap and very central.

Stayed: March 2017, travelled with friends
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 February 2017

As budget hotels go, and I've stayed in several in Amsterdam, I seen absolutely nothing wrong with this hotel. Location couldn't be better, facing the Old Church, right on the doorstep of the Red Light District, 1-2 minutes walk from all bars in the area. Staff were mostly friendly and helpful. The lobby area looked like it had been recently renovated, as did the entrance. The room was clean and reasonably spacious, nothing at all wrong with it for the price paid. Had a private shower, but shared toilet in the hall. I would stay here again.

  • Stayed: February 2017, travelled with friends
    • Value
    • Rooms
    • Service
Thank John E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 September 2016 via mobile

The rooms are at the 3rd floor and the stairs are very steep. The room smelled like piss and the bed was full of stains. Owner is a very repulsive guy. We couldn't stand the smell of the room so we left the hotel five minutes after we checked in and he refused to refund us.

Stayed: September 2016, travelled as a couple
2  Thank mali_el
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 September 2016 via mobile

Room wasn't the cheapest. At Least it was private and fairly clean. But there was NO FAN OR AIRCON at all and the Windows hardly opened. And in 35deg c days. The room is unlivable with no air movement

Stayed: September 2016, travelled as a couple
Thank Mark T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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