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Reviewed 2 May 2016

Magnificent hotel! Rooms had a beautiful decor, functional , firm bed, great large bathroom with heated floors. Service was terrific , always helpful and the cold weather ( 40's and rainy) did not dampen the mood of the trip. The staff was always waiting with umbrellas upon our arrival and gave us them to venture out. Service was wonderful ... Would happily return!

  • Stayed: April 2016, travelled as a couple
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Review collected in partnership with Waldorf Astoria
Thank Christine M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RobertoPayer, General Manager at Waldorf Astoria Amsterdam, responded to this reviewResponded 3 May 2016

Dear Ms. Christine M,

Thank you very much for taking the time to share your experience at the Waldorf Astoria Amsterdam on TripAdvisor. I am truly delighted to read that your stay at our property was a success and that you enjoyed the small details that made your experience an unforgettable one.

I am also enchanted to know that you were impressed with our legendary True Waldorf Service and appreciated the attention you received from all the members of our team. I will make sure to share your kind words with the team, for whom it was a pleasure to assist.

We would be honored to welcome you again at the Waldorf Astoria Amsterdam and we hope that you will not hesitate to reach out to us directly should you desire to make another reservation.

Warmest regards,

Roberto Payer,
General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 May 2016

First class luxury. Would not stay anywhere else in Amsterdam. Fabulous hotel. Rooms are extremely comfortable. Delightful views overlooking canal. Breakfast selection is superb. All staff are incredibly welcoming; nothing is too much trouble. Concierge very kindly arranged tickets for Keukenhoff gardens. Will definitely return. Stayed 16 April 2016.

Room Tip: Views over looking canal are lovely
  • Stayed: April 2016, travelled with family
    • Value
    • Cleanliness
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Thank S M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RobertoPayer, General Manager at Waldorf Astoria Amsterdam, responded to this reviewResponded 3 May 2016

Dear Sir, Dear Madam,

Thank you very much for taking the time to share your experience at the Waldorf Astoria Amsterdam on TripAdvisor. It has been an honor to read your praising review and we could not feel more rewarded than to read that you “would not stay anywhere else in Amsterdam”.

I am glad to know that your Personal Concierge was able to assist you with tickets for Keukenhof, which I truly hope allowed you to create memorable moments in Amsterdam. It is very gratifying to read that you felt welcome and well taken care of, as the pride and passion of each team member in delivering a service up to the highest standards of hospitality reflects our legendary True Waldorf Service.

We would love to have the chance to welcome you again at the Waldorf Astoria Amsterdam and hope that you will not hesitate to reach out to us directly should you desire to make another reservation.

Warmest regards,

Roberto Payer,
General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 May 2016

This was a family vacation and I am extremely happy with the level of quality, cleanliness, amenities and overall experience of staying at the Waldorf Amsterdam. The staff was very friendly and helpful and the location was just great. Probably on of the more expensive places in Amsterdam but worth every penny :). The food experience at their Michelin rated restaurant was delightful. The public areas were nicely appointed and organized to make you feel comfortable and cozy. The back garden, fitness center and bar area were also a big plus to the overall "house" and cozy feel f the hotel. I am looking forward to my next stay there... Five star recommendation fr this hotel!!!

  • Stayed: April 2016, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Waldorf Astoria
Thank Spyro Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RobertoPayer, General Manager at Waldorf Astoria Amsterdam, responded to this reviewResponded 2 May 2016

Dear Sir, Dear Madam,

Thank you very much for taking the time to share your experience at the Waldorf Astoria Amsterdam on TripAdvisor. It is with true delight that I read your praising review and I am very glad to know that you’ve had an enjoyable stay with us. We strive to deliver the most unforgettable experiences to all of our valued guests, hence it is very rewarding to read that you are looking forward to your next stay with us.

We sincerely hope to have the chance to welcome you again at the Waldorf Astoria Amsterdam and hope that you will not hesitate to reach out to us directly should you desire to make another reservation.

Warmest regards,

Roberto Payer,
General Manager.

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Reviewed 29 April 2016

I think when Hilton started to create the Waldorf brand they may have slapped the name on some properties that were not quite up to par...Hello El San Juan in PR. This one was worthy of the Waldorf name and then some! Its impeccably clean and the rooms are spacious and warm. The staff are so pleasant. We dined in the hotel one night and the food and service were very good. The hotel is in a very good location with lots of shops and restaurants close by. Its by no means cheap but if you are looking for a luxurious hotel in Amsterdam I don't think you should take a chance by staying elsewhere.

  • Stayed: April 2016, travelled with family
    • Rooms
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1  Thank Mark E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RobertoPayer, General Manager at Waldorf Astoria Amsterdam, responded to this reviewResponded 2 May 2016

Dear Mr. Mark,

I would like to sincerely thank you for taking the time to share your experience at the Waldorf Astoria Amsterdam on TripAdvisor. It is great to read that you’ve enjoyed our prime location on the beautiful Herengracht, which I hope gave you the chance to conveniently access all of the city’s highlights you wished to visit. I am also happy to know that in addition to enjoying our restaurant, you found your room to be ‘spacious and warm’.

I am enchanted that you were impressed by our legendary True Waldorf Service and I will make sure to share your praising words with the rest of the team. We would be honored to have the chance to welcome you again and we hope that you will not hesitate to contact us directly should you desire to make another reservation.

Warmest regards,

Roberto Payer,
General Manager.

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Reviewed 27 April 2016

Wow!! This hotel is small, the result of combining 6 existing buildings including a bank. We were on an elevator when the General Manager explained this to us. The staff is beyond helpful. Our room was wonderful. We chose the breakfast package which I would recommend. I definitely enjoyed our stay in Amsterdam and the Waldorf was a large reason.

  • Stayed: April 2016, travelled as a couple
    • Sleep Quality
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Thank alvinmc67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RobertoPayer, General Manager at Waldorf Astoria Amsterdam, responded to this reviewResponded 29 April 2016

Dear Sir, Dear Madam,

Thank you very much for taking the time to share your experience at the Waldorf Astoria Amsterdam on TripAdvisor.

It is great to hear that our team made you feel welcome and well taken care of during your stay with us. We are all so glad that we were able to provide you with the right setting for an unforgettable experience in Amsterdam and we truly hope to have the chance to welcome you back.

Our team would be delighted to assist you with anything you might need, hence do not hesitate to reach out to us directly should you desire to make another reservation.

Warmest regards,

Roberto Payer,
General Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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