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JPP054
Latham, New York

Excellent hotel

5.0 of 5 bubblesReviewed 13 Jul 2024
Great hotel nice location. Staff very friendly and accommodating. Restaurant very reasonably priced and food quite good.
Date of stay: July 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amber Jansen, Guest Services / Front Office at The Hoxton, Lloyd Amsterdam, responded to this review
Responded 24 Jul 2024
Thanks for the kind words! Great to hear you had a good time during your stay and enjoying the location, service and restaurant. Hopefully we'll see you again soon! x the Hox
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (237)
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41 - 46 of 237 reviews
Reviewed 13 July 2024

proper size of room and perfect breakfast. great interior - sounds as cliche but some Grand Budapest hotel vibe is present there.
Everything is clean

Date of stay: July 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank AP112024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amber Jansen, Guest Services / Front Office at The Hoxton, Lloyd Amsterdam, responded to this reviewResponded 24 July 2024

Thanks for the great review! Happy to hear you enjoyed the room, breakfast, design and vibe in the hotel. See you soon! x the Hox

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 July 2024 via mobile

The hotel is OK. Decent location that is close to tram to take you everywhere you need to go. While the staff was generally friendly, the hotel represents that they have air conditioning but when we found our room to be something of a sauna, we were told only select rooms have AC and none were available.
The also gave us a room located directly above a bar where loud bass driven music played until one in the morning the night before our flight home. I would seek another hotel. For the money, the value is not comensurate.

Room tip: Seek another property
Date of stay: July 2024
Trip type: Travelled as a couple
1  Thank Samuel P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amber Jansen, Guest Services / Front Office at The Hoxton, Lloyd Amsterdam, responded to this reviewResponded 24 July 2024

Thanks for your feedback! We're glad you liked the location and our team. We're sorry to hear about the temperature in the room and the noise from the bar. We know how important a good night's sleep is, especially before a flight. We're working on these issues to make sure future stays are more comfortable. Hope to have you back for a better experience next time, feel free to reach out directly when planning your stay. Best, Amber [amber.jansen{at}thehox.com]

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Reviewed 12 July 2024

Service was ok. At times I kinda felt like the staff thought they were doing me a favor. I only interacted with 3 genuinely service oriented members. Service was slow at the restaurant. Food at the restaurant was pretty good. Had a room close to the street and there was quite a bit of noise in the morning and evenings which made it a bit hard to fall asleep and stay asleep. My room was nice and I liked the decor of the room but the hotel is in an old building and looks kinda dingy. I think many people find this to be charming and unique and vintage but I really didn’t enjoy it. It was a good experience for me to know what I don’t like.

Date of stay: July 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank swatisingh2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amber Jansen, Guest Services / Front Office at The Hoxton, Lloyd Amsterdam, responded to this reviewResponded 24 July 2024

Thank you for your feedback. We're glad to hear you enjoyed the food and the decor of your room. However, we're sorry to learn that other aspects of your stay didn't meet your expectations. We appreciate your comments about the service and the noise levels, and we'll work on addressing these issues. We understand that the vintage charm of our historic building isn't for everyone, but we value your perspective and will use it to improve our guests' experiences. Best, the Hox

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Reviewed 12 July 2024

Hoxton Lloyd is fabulous! You can reach it from Central via tram 26, which takes about 10 minutes. We arrived very early and they stored our bags without a hitch. Our room was clean and comfortable. There is complimentary water in the fridge. The hotel restaurant was great. All staff we encountered were smart and capable. Can't recommend this place enough. If you are considering it but are unsure, book it. Done.

Date of stay: July 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Bluretoothbuda
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amber Jansen, Guest Services / Front Office at The Hoxton, Lloyd Amsterdam, responded to this reviewResponded 24 July 2024

Thanks for the shout out! It's great to know you enjoyed our location, service and the cleanliness in the room. Hope to welcome you back soon! x the Hox

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Reviewed 11 July 2024

The staff was very helpful and friendly.they went above and beyond to make us feel special. The room was clean and stylish. We hope to stay here again in the future!

Date of stay: July 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 880markusr
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amber Jansen, Guest Services / Front Office at The Hoxton, Lloyd Amsterdam, responded to this reviewResponded 24 July 2024

Thanks for sharing the love! Great to hear you enjoyed the service, cleanliness and design during your stay. Can't wait to welcome you back! x the Hox

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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