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charlotteewood
London, United Kingdom

Incredible service and stylish stay

5.0 of 5 bubblesReviewed 12 Jun 2024
We can’t fault our stay at the Hoxton, the family room was incredible and served its purpose perfectly! 5* would stay again in a heartbeat.
Date of stay: June 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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Amber Jansen, Guest Services / Front Office at The Hoxton, Lloyd Amsterdam, responded to this review
Responded 14 Jun 2024
Thanks for your kind words Charlotte! Happy to hear you had a great time with us. See you soon! x the Hox
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (241)
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Reviewed 12 June 2024

I liked the hotel, very pleasant staff, very helpful in everything I needed.
Close to the center - two stations in tram.

Date of stay: June 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank dcharli
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amber Jansen, Guest Services / Front Office at The Hoxton, Lloyd Amsterdam, responded to this reviewResponded 14 June 2024

Thanks for sharing the love, glad you enjoyed your time with us and that you liked the service and location of the hotel! See you soon! x the Hox

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Reviewed 11 June 2024

The staff are so warm and welcoming, going the extra km to make the stay great. Lovely renovated arty space with a vintage vibe, including awesome long tub in our big bathroom. Cool bar and restaurant spaces, where again, the staff and service was extra fine. Really loved the time here!

Date of stay: May 2024
Trip type: Travelled as a couple
Thank patti g
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amber Jansen, Guest Services / Front Office at The Hoxton, Lloyd Amsterdam, responded to this reviewResponded 14 June 2024

Thanks for sharing the love! It's great to hear you had a great time during your stay with us, and that you enjoyed the service, design and our outlets. Hopefully we'll see you again soon! x the Hox

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Reviewed 11 June 2024

Such a nice historic building and every room is so beautiful! Breakfast was good and also the bites in the evening were good. The bed was very comfortable. And the bathroom to die for. We loved our stay.

Date of stay: June 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank madel0n17
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amber Jansen, Guest Services / Front Office at The Hoxton, Lloyd Amsterdam, responded to this reviewResponded 14 June 2024

Thank you so much for your kind words! We're delighted that you enjoyed the historic charm of our building, found the rooms beautiful, and had a comfortable stay with us. It's fantastic to hear that you loved our breakfast, evening bites, and especially our bathrooms. We look forward to welcoming you back for another wonderful stay soon! x the Hox

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Reviewed 11 June 2024 via mobile

Beautiful place with great people! Luca and Gemma from reception immediately gave me the warmest welcome, room was amazing and the bar was even better thanks to Marco and Giuseppe and their perfectly made cocktails! Definitely coming back!

Date of stay: June 2024
Trip type: Travelled solo
Thank 459riccardov
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amber Jansen, Guest Services / Front Office at The Hoxton, Lloyd Amsterdam, responded to this reviewResponded 14 June 2024

Thanks for the shout out! It's great to hear you had a great time during your stay with us. Can't wait to welcome you back soon! x the Hox

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 June 2024

We liked the hotel except for the important fact that we could not sleep because the mattresses were so worn out. Their was no spinal support in the mattresses in room 410. They were bouncy open coil mattresses (instead of pocket sprung) that were sinking in from use. The front of the hotel got drunken noise till 2am except for Monday night when it was quiet. I would recommend asking for a room on the side or back of the hotel. The hotel took 20 euros off our bill and gave us some cashews, but I would have rather have had a comfortable night's sleep. I am sure the mattresses must be better in other rooms. But for us it was an expensive stay without sleep. The service was good except that nothing was done about the worn out mattresses.

Date of stay: May 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank ktsiaperas
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amber Jansen, Guest Services / Front Office at The Hoxton, Lloyd Amsterdam, responded to this reviewResponded 14 June 2024

Thank you for your feedback. We’re glad to hear you enjoyed most aspects of your stay, but we were sorry to learn about the issues with the mattress and noise disturbance during your time with us. Your comfort is our priority, and it saddens us to read we were unable to resolve this during your stay, we apologise for falling short, and will use your feedback to improve our guest experience in the future. We hope to be able to turn things around, please reach out directly so we can make things right. Kind regards, Amber [amber.jansen{at}thehox.com]

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