We liked the hotel except for the important fact that we could not sleep because the mattresses were so worn out. Their was no spinal support in the mattresses in room 410. They were bouncy open coil mattresses (instead of pocket sprung) that were sinking in from use. The front of the hotel got drunken noise till 2am except for Monday night when it was quiet. I would recommend asking for a room on the side or back of the hotel. The hotel took 20 euros off our bill and gave us some cashews, but I would have rather have had a comfortable night's sleep. I am sure the mattresses must be better in other rooms. But for us it was an expensive stay without sleep. The service was good except that nothing was done about the worn out mattresses.

This hotel was wonderful, we enjoyed our stay very much! From the beginning the experience was great. The front desk staff were welcoming and helpful. The room was fantastic - it was the Biggy Bunk Up and had a queen bed and 2 twin bunks for the kids. The bunks are in a separate room/area so everyone had privacy. The towels and bedding were plush. The room was spotless and had everything we needed. There was tea and coffee and a thing to heat hot water. The fridge was stocked (complimentary) with fresh soda, water, and milk. We ordered the quick breakfast and it was perfect (a small bag you hang on your door and they fill it for you in the morning with a selection of items) - for 2 people they sent 2 amazingly fresh OJs, 2 bananas, and 2 tasty granola bars. Didn't get a chance to try the restaurant or bar but both looked fantastic. The hotel itself, the lobby and the interior, is super cool and feels like you are in a Wes Anderson movie. The location is great - quiet but still close enough to the city center, and very close to several trams. There is a lovely coffee shop nearby (Barmhartic Koffie) and I also snuck away for 2 lovely yoga classes at Thrive Yoga Studio across the bridge. Would 1000% stay here again if we ever go back!!!