Just stay here. Just do it. There is so much history and beauty in this building that has been brought to life not only through renovations and information but through the people that now work here. Fantastic service and cleanliness. Whilst it seems this is out of the way, it actually is - and thats a beaut thing about it. The walk into the 'centre' of Amsterdam is enjoyable but also a short few stops by tram which is right on the back doorstep of this fantastic hotel.

The only reason for the lower ranking in sleep quality is because this building is OLD - of course it is not soundproof like modern hotels because there are creaks and cracks and so on. Still worth staying here - light sleepers bring your ear plugs, you wont regret booking here.

We wanted to love this place as - there is so much to love about it - Unfortunately, the restaurant experience took away from it being a pleasant experience.

*Great Location with lots of transport links!
* Decor - plush, beautiful and luxurious.
*Comfort - the rooms were well designed and cosy even with the little space some had.
*Cleanliness - one of the cleanest hotels we have stayed in.
*Welcome - lovely welcome from front of house staff.

*A few of the staff in the dining area were incredibly slow, we were there when it was not busy at all to when it was more busy and they were slow to respond, forgot and mixed up orders. Gave us wrong information and treated us with contempt at times.
There were some members of staff who you could see were trying, however, without the support from their colleagues they were not able to meet the needs of all the patrons to the standard that would be expected from this group of hotels.

* While checking in and checking, the front-of-house staff were lovely, welcoming and informative - unfortunately, the front desk design causes a bit of a mess with everyone waiting with little space to do so.

* The noise from other patrons walking around their rooms was incredibly loud.

Great location. Plenty of room in the hotel. Beautiful room. Helpful staff. Everything about the hotel was perfect.