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“Exactly what I expected.”

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Hotel Okura Amsterdam
Ranked #26 of 364 Hotels in Amsterdam
Certificate of Excellence
Tokyo, Japan
Level Contributor
188 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 189 helpful votes
“Exactly what I expected.”
5 of 5 bubbles Reviewed 9 March 2012

I live in Tokyo and travel mostly in Asia. The level of service and hotel amenities are rarely matched in Europe or the US, but this hotel did it. The front desk and concierge staff are very helpful, the property clean and well-maintained, the rooms very comfortable, and the bathrooms proper. No shower-curtained tubs, rather all modern and spacious. Room service good, and not too overpriced. Response speed of housekeeping and room service was lightning quick. Breakfast each morning was just right with a variety of options beyond a continental, and the servers eternally cheerful and helpful. The neighborhood was quiet and residential, and the tram stop was only a 5 minute walk away, and riding the tram was one of the joys of being in Amsterdam. Yes, you could find hotels closer in to the city center, and they are charming, but they are dumpy and old in comparison to this hotel. The Okura seemed rather new. Cannot recommend highly enough. I've moved on to a new hotel in a different country in Europe, and I am sorely missing the Okura.

I booked directly with the hotel web site, and was able to get a discounted pre-paid room, as well as pre-paid Internet and breakfasts, all at good discounts. Most importantly, I opted for the 10 Euro per night upgrade to a junior suite, and got it!

My only two complaints: As a tourist, the very upscale and elite business clientele was a bit off-putting (talk about the 1%!). Also, the shower stalls always got water on the floors.

  • Stayed March 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Tokyo Shirokuma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,341 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (352)
Date | Rating
  • Chinese (Traditional) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Copenhagen, Denmark
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 3 March 2012

This is a beautiful hotel and absolutely worthy of 5 stars. The room was amazing, spacious and luxurious, with an exceptional bathroom. There are several restaurants at the hotel, two of them have Michelin stars, but booking early in advance is necessary, so we did not get to try any of them. The location is good, with a tram stop about 200 meters away. The staff were welcoming and very service minded. I would absolutely recommend this hotel for a luxurious weekend in Amsterdam!

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Nina801
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paris, france
Level Contributor
27 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 bubbles Reviewed 19 February 2012

Based on three separate stays i can confidently say that this is a superb hotel in all respects. The quality of the rooms and especially the bathrooms is very high in size, materials and taste. Service is seamless form the reception greeting to housekeeping and room service. The restaurants are all among the best in Amsterdam. The pool is definitely the best hotel pool here. Only unfavourable detail. the executive lounge which is poor both in furnishings and in amenities and food/drinks.

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BagsParis_france
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 16 February 2012

Have never reviewed a hotel on Trip Advisor before. Such an enjoyable stay at the Hotel Okura, Amsterdam, that I had to write to recommend this oasis to visitors to Amsterdam. It was a business stay, in a Superior Queen room. From the moment I arrived, until the time I left, I found all staff to be positive, helpful and amenable. When my hotel room air conditioning malfunctioned, it was checked and quickly fixed, with no fuss and apologies from desk staff the next morning for this problem. Also attended a well-run conference in the hotel. Breakfast buffet superb, conference catering excellent, including handmade cakes and chocolates. Room service fast and room service food fab! I didn't want to leave to go home! Thanks everyone at the Okura :0)

Room Tip: Stay in a superior rather than standard room.
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  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sheherazade55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sinsheim, Germany
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 16 February 2012

Exceptional hotel, exceptional service. No wishes left. Excellent rooms from a design point of view, great idea with the bathroom in a glass cube (but with shaders). Verry nice view from the rooms. Excelent facilities through the whole hotel. But the staff is really what makes it perfect. Always ready to help, finding a solution, and fast in solving. Rooms were cleaned several times a day. It almost felt like someone was waiting around the corner until we went out and immediatelly, in 30 seconds, cleaned and made order in the room. Amazing!

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Josephine_k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Okura Amsterdam

Property: Hotel Okura Amsterdam
Address: Ferdinand Bolstraat 333, 1072 LH Amsterdam, The Netherlands
Region: The Netherlands > North Holland Province > Amsterdam > De Pijp
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Amsterdam
#8 Spa Hotel in Amsterdam
#17 Romantic Hotel in Amsterdam
#18 Family Hotel in Amsterdam
#21 Luxury Hotel in Amsterdam
Price Range (Based on Average Rates): €€
Hotel Class:5 star — Hotel Okura Amsterdam 5*
Number of rooms: 300
Official Description (provided by the hotel):
Hotel Okura Amsterdam is one of the finest five-star luxury hotels of the Netherlands and part of the Japanese chain Okura Hotels & Resorts. With 300 comfortable rooms, including the largest (485m2) and most luxurious suite of the Benelux Countries, the hotel offers unrivalled high-class accommodation facilities. For wining and dining, you are spoilt for choice with four restaurants that have all been awarded by Michelin. Nagomi Spa & Health offers guests the opportunity to slip out of the daily routine and to take a moment of relaxation by means of a workout or treatment. Located alongside the Amstel Canal, in close proximity of the cultural heart of Amsterdam, Hotel Okura Amsterdam is one of the finest five-star luxury hotels that you will find in the Netherlands and exclusive member of ‘The Leading Hotels of the World’. The hotel is conveniently located in proximity of Schiphol International Airport as well as major tourist attractions.With 300 comfortable rooms, including the largest (485m2) and most luxurious suite of the Benelux Countries, the hotel offers unrivalled high-class accommodation facilities.For sport and leisure you can visit our Nagomi Spa & Health. Meaning ‘calm down’ in Japanese, ‘Nagomi’ offers an opportunity to slip out of the daily routine and take some moments just for you. An exclusive selection of facials, massages, manicure and pedicure and body treatments is offered. With these treatments dedicated to restoring balance to the mind and body, Nagomi Spa invites to linger just a little longer. In addition to a treatment at Nagomi Spa you can also enjoy the facilities of Nagomi Health (1000 sq.m.) which is located next to the spa. Nagomi Health is an oasis of tranquility where you can exercise and relax in total privacy. The gym is equipped with Technogym machines, combining cardio and weight trainings. Personal trainers give you personalised advice and supervise your exercising during a professional one-on-one workout. Nagomi Health also features various relaxation facilities, such as a Jacuzzi, saunas and a swimming pool. ... more   less 
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Also Known As:
Okura Hotel Amsterdam
Amsterdam Okura Hotel

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