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Reviewed 12 November 2021

Had a couple of nights as was over on business and it is great location for the financial hub - also train and metro just around the corner. Surrounded by great bars and restaurants too.

Hotel staff were extremely good, polite and efficient. No real COVID changes apart from the mini bar being empty. Standard room with work-space, large TV and very comfy bed.

Breakfast was great - very large and varied selection in a non-fussy environment. Plenty of family guests and couples so shows that it is not just business related.

Nice bar too!

Room tip: The lifts may be noisy for rooms that are close to them.
Date of stay: November 2021
  • Trip type: Travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank ACASM
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Anais from Crowne Plaza Amsterdam South, Marketing at Crowne Plaza Amsterdam South, An IHG Hotel, responded to this reviewResponded 15 November 2021

Dear Guest, Thank you for choosing Crowne Plaza Amsterdam-South and for taking the time to leave a review.
We are delighted to read that you enjoyed your stay here with us. We are also really proud of the service our team offers and the amenities available in the room. We look forward to welcoming you again real soon.
Kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 November 2021 via mobile

We are just about to finish a 4 night stay at the Crown Plaza South Amsterdam . We would like to say a big thank you to all staff that have made our stay very special. It is our second visit and there will be a third. Thank you and we look forward to coming back again.

Date of stay: November 2021
Trip type: Travelled as a couple
Thank ThePaynes_15
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Anais from Crowne Plaza Amsterdam South, Marketing at Crowne Plaza Amsterdam South, An IHG Hotel, responded to this reviewResponded 10 November 2021

Dear family Payne's,
Thank you for those lovely words and from the whole team, I can say it was also a pleasure to welcome you back. We look forward to seeing you again real soon at the hotel. Have a safe journey back!
Kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 August 2021 via mobile

Have stayed here for 8 nights. I have booked the club room with the club lounge access but the club lounge was closed becuse of covid rulea. The hotel reached out up front to offer alternatives to compensate for the closed lounge access with free breakfast at the hotel restaurant, daily refill of free mini bar and free snack at the restaurant. The hotel is nice and new, staff very friendly but not all the words get into the actions:

- even though I was offered a free breakfast at the hotel restaurant in place of closed club lounge my room was not on the list to access and I had to explain it every day to the staff
- even though I was offered free snack at the restaurant in place of closed club lounge I had to explain each time and was given no attention by the restaurant staff who was focused on paying customers
- internet speed was capped eventough I noted I need it for work
- pillows smelled bad like they have not been dried well
- room was purely cleaned unless I asked for it to be redone

Pros
- new property
- good location close to metro
- friendly staff

Cons
- slow wifi and wire internet capped at 15 mbps
- hotel restautant is a public restaurant
- do not follow through with their own offer

Date of stay: August 2021
Trip type: Travelled on business
2  Thank idumancic
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Anais from Crowne Plaza Amsterdam South, Marketing at Crowne Plaza Amsterdam South, An IHG Hotel, responded to this reviewResponded 5 November 2021

Dear Idumancic,
Thank you for taking the time to leave this really detailed review. We are always looking for ways to improve and you gave us precious tips to do so. We tried to offer appropriate compensation for our travelers during these unprecedented times and we are sorry to read that the procedure did not offer the best user experience.
If you are coming back to Amsterdam, please do not hesitate to contact me personally. I would be happy to properly prepare your stay and together with the team, offer you the 5 star experience we aim to deliver.
Kind regards,
Anais, from Crowne Plaza Amsterdam-South

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 June 2021 via mobile

I’ve stayed at this hotel many many times and the personal touch of this hotel is incredible.
Their focus on customer service is very good which starts at time of check in all the way throughout your stay and check out.
All extremely friendly staff are knowledgeable and passionate about their jobs and customers and they’ll go above and beyond to ensure you have an unforgettable stay.
When you stay in the hotel I’d definitely recommend eating at happhappyjoyjoy. An incredible kitchen and each dish is full of flavours.
As for the rooms, these are clean, modern and well presented.
Choice of breakfast is really good and all is very fresh.

Date of stay: May 2021
Trip type: Travelled on business
Thank Bram v
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dax van Honk, Owner at Crowne Plaza Amsterdam South, An IHG Hotel, responded to this reviewResponded 26 June 2021

Great to have been able to welcome you back Bram v.
Thank you very much for your wonderful review and our teams are looking forward to welcoming you back again in the future!

Kind regards,
Dax

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Reviewed 14 September 2020 via mobile

Excellent hotel, very clean and safety. Rooms are clean with space. Breakfast delivered in the room. Lunch at the Manhattan bar and diner in the restaurant. Crew member very nice. Located in the south of Amsterdam with car park .

Date of stay: September 2020
Trip type: Travelled on business
1  Thank olive77165
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dax van Honk, Eigenaar at Crowne Plaza Amsterdam South, An IHG Hotel, responded to this reviewResponded 16 September 2020

Dear olive77165,

Thank you for your kind review and taking the time to leave this review. We are very happy that you enjoyed the facilities and we hope we will see you back soon!

Kind regards,

Carly Mujaric

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