Hotel is well connected to the city centre 10 mins walk to subway station or 10 mins walk to free boat to centraal station.
Good value for money considering the cost of hotels in the city centre catering for families. The breakfast was good also.
Dear Niall5,
Thank you so much for your review of our hotel.
I am pleased to hear you enjoyed your stay with us.
A positive guest experience is something our staff takes great pride in, so we value your feedback.
We hope you will visit us again.
Sincerely,
Edoardo L.
Duty Manager
Good hotel on the north side of Amsterdam. Central Amsterdam can be accessed via a free local ferry service so it a 20 minute walk from the hotel. Staff are friendly and rooms are clean. Slightly annoying that the hotel charges €20.00 to check you in early (pre-3pm).
Dear Aproposltd,
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Sincerely,
Rowan P
Front office Supervisor
We stayed 3 nights. Our stay there was very nice. The room was cosy and clear.The breakfast was very good and the buffet included many different options. Also, the staff was friendly and polite, specially Alex from the bar. In all, I would recommend this hotel
Dear Vagosgp,
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Sincerely,
Rowan P
Front office Supervisor
Beautiful hotel, nice room with amazing view but all the experience is pretty sad because the reception staff is not being very profesional and for sure not very helpful.
I would not recommend this hotel because is pretty far from Amsterdam Central, walking 20 minutes to take the ferry.
I left disappointed by the whole experience, the only ones who changed a little bit the mood was Eleni, Christos and Mina (F&B department) being friendly and profesional in the same time and having always a big smile on their face!
Hello madalina1397,
Thank you for your recent stay at Holiday Inn Express Amsterdam - North Riverside and for sharing your feedback. We appreciate your business and making IHG Hotels & Resorts a part of your travel.
We strive to be the best Holiday Inn Express, but I'm sorry to learn about what happened. We take feedback seriously, and I have shared your comments with our hotel management to address this immediately. I'm confident they will take steps so it won't happen again.
Your loyalty is important to us. We hope you choose IHG Hotels & Resorts for your future travels.
Sincerely,
Jenilyn J.
Case Manager
IHG Hotels & Resorts Service
Great for location to city centre ( providing you are relatively active, 20 min walk to ferry ( free service). Poor breakfast selection and over the 3 days continuously running out of options even when getting down for an early one. Reception staff excellent. Must improve Breakfast though and would rate this place higher.
Dear Kenny A,
Thank you for staying at our Holiday Inn Express Amsterdam - North Riverside while visiting Amsterdam and providing feedback about your experience. It's a pleasure having you as our guest.
I am pleased that our hotel's location and our staff's service met your expectations. We strive to provide the best possible service and experience, and it is always great to hear from our valued guests how we are doing. I also took note of your feedback about our breakfast. I will share your comments with our team to provide a better experience in the future. Furthermore, I apologize for your observation.
Once again, thank you for deciding to stay with us. We would be delighted if you revisit us in the future.
Best Regards,
Ben W.
Case Manager
IHG Hotels and Resorts Service
