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emmatwong
London, United Kingdom

Great stay for a business trip

4.0 of 5 bubblesReviewed 9 Jan 2024
Overall an excellent stay at Moxy Houthaven for business purposes. I would personally never stay at a Moxy hotel for personal/leisure travel, but this hotel fulfilled my needs for a work trip. Great wifi connection, clean rooms and bathrooms, good spacious communal spaces for team meetings with bright lighting. For a cookie-cutter hotel, it had a good vibe and feels younger/cooler than other business hotel chains. Very conveniently located opposite my client's office but the area is very dead, especially at night. Not many food options in the area - not even grabbing a quick sandwich or groceries! The breakfast buffet was included but not great - coffee is from a standard machine and the pastries tasted of dishwasher. One thing to note is that the "desk" in the hotel room is very small (more like a ledge or shelf) and there is no chair (just a footstool) - this wasn't a problem for me personally but if you want a comfortable private space to work all night on your laptop it might be one!
Date of stay: November 2023
Trip type: Travelled on business
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Pasquale Alessio, Gastenservice/Front Office at Moxy Amsterdam Houthavens, responded to this review
Responded 11 Jan 2024
Dear Emmatwong,
We love reading what you dig about everything at Moxy, and we also appreciate hearing the things you weren't the biggest fan of.
We'd love to see you again the next time you're in Amsterdam XXX!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 27 November 2023 via mobile

Charged me for a week stay when I only stayed with them for two nights. Partially refunded the wrong amount. Long queues to check in. Staff seem under trained (whilst trying to help). Weird shower that pulsed hot and cold water to try and be eco friendly. Never had great experiences at Moxy’s. This was a car crash

Room tip: Far better Marriott choices
Date of stay: November 2023
Trip type: Travelled on business
Thank shamu1982
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pasquale Alessio, Gastenservice/Front Office at Moxy Amsterdam Houthavens, responded to this reviewResponded 28 November 2023

Dear Shamu1982,
Thank you for taking the time to share your thoughts regarding
this issue. I appreciate you bringing it to our attention. I will share
your message with the leadership team.
Once again, thank you for taking the time to share
your feedback. I appreciate you choosing to stay with us.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 November 2023

I had a wonderful weekend for birthday. The check in staff and bar staff were so kind and friendly. A special thanks to Salvador on the bar who helped charge my devices and provided outstanding the whole time.

Date of stay: November 2023
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank Omar C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pasquale Alessio, Gastenservice/Front Office at Moxy Amsterdam Houthavens, responded to this reviewResponded 14 November 2023

Dear X6579lNormac

We are obsessed with your compliments to our incredible crew! We are jazzed that they could give you such a memorable experience during your stay at Moxy
We can't wait to have you back!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 June 2023

The room was small but spotless and had everything we needed. Great shower pressure and fluffy towels. The bed was extremely comfortable. Staff were super friendly, they could not have been more helpful. Parking was convenient. It is about 3.5km walk to the central station but we walk a lot and the weather was beautiful so it was fine. Breakfast was good, plenty of choice and quality was fine. I would definitely stay there again.

Room tip: The parking is before the hotel so take the turn on the left, otherwise you have to go around the block again.
Date of stay: June 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank gk-lommel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pasquale Alessio, Gastenservice/Front Office at Moxy Amsterdam Houthavens, responded to this reviewResponded 24 June 2023

Dear GK-Lommel,

We are obsessed with your compliments to our incredible crew! We are jazzed that they could give you such a memorable experience during your stay at Moxy
We can't wait to have you back!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 May 2023

Mo & his colleague at the front desk were so sweet and caring, I was exhausted and he made me a latte, such a sweet angelic spirit. Little things like that go so far and sadly are so far to come by these days.

Date of stay: May 2023
Trip type: Travelled as a couple
Thank worldwideBB
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pasquale Alessio, Gastenservice/Front Office at Moxy Amsterdam Houthavens, responded to this reviewResponded 26 May 2023

We are obsessed with your compliments to our incredible crew! We will share and celebrate with Moe and the Crew ! We are jazzed that they could give you such a memorable experience during your stay at Moxy
We can't wait to have you back!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 May 2023

This hotel is a mix of classic plus minimalism. If you are taking the bus from Amsterdam Central station, take bus no 48 and get off the last stop-walk 7 mins. The Moxy is connected to the Residence. It is comfy but has small rooms. We had a room for 2, no tables , but tiny shelves by bedside. The breakfast is quite a large combination of various foods and serves from 7 am to 10 am. All other food is ready made and nothing is cooked onsite. I recommend eating out as there are lots of awesome restaurants. The staff are very helpful and courteous. We had a daily issue with the card key as everyday the card key would not work and daily we had to change it. Besides that I recommend the Moxy.

Room tip: The pool is nice and warm. Breakfast food is fabulous. Take bus #48 from Amsterdam Central and get off last stop to walk to hotel.
Date of stay: May 2023
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank Devan N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pasquale Alessio, Gastenservice/Front Office at Moxy Amsterdam Houthavens, responded to this reviewResponded 26 May 2023


Thank you for taking the time to share your experience #atthemoxy with us!
We are all about stylish, trendy, great and positive vibes only and I am glad you experienced your stay this way. It means that our message and what we stand for came across.
We hope to have you back so we can show you some Moxy love!

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