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Reviews (166)
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8 - 13 of 166 reviews
Reviewed 23 August 2017

myself and my partner stayed in the bastion groningen for one night before we flew home to the uk. on arrival it was a long way from the city located on an industrial estate. there is only one bus an hour to the city, the hotel itself was ok, friendly front of house staff but in the morning we discovered that the room had dust on the light & on the phone, and looked like it has not been cleaned for a while. the worst was yet to come, i dropped some euros on the floor and when i picked them up i noticed between the beds was uneaten food and lots of dust. on check out i reported this to the desk staff who looked very embarrassed. i understand the hotel is used for business meetings, is this the standard any c.e.o would expect when conducting business meetings, im guessing not! i have taken photos of which i am going to contact there head office and ask the reasons why this has been allowed to happen. yes it was cheap, but no more cheaper then other hotels closer to the city as we found out after we made the booking. very unhappy customer to say the least

Room Tip: find a better hotel
  • Stayed: August 2017, travelled as a couple
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Thank SteveZ221
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BastionHotels, Manager at Bastion Hotel Groningen, responded to this reviewResponded 25 August 2017

Dear Steve,

Thank you very much for leaving us this review. I am sorry to hear that we were not able to impress you. Could you please let us know under which name you stayed in the hotel and when? We would like to get to the bottom of this.

Hope to hear from you soon.

Kind regards,
Jochem

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 July 2017 via mobile

Have been here with my daughter on our way to vacation in Italy. Stayed couple of days. Hotel is good, although a bit outside of downtown of city. It takes 10 min or 15.- eur to get to downtown but taxi. Breakfast is good. Personal is professional and helpful, rooms are clean. All good here!

Stayed: July 2017, travelled with family
Thank olegshva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 May 2017

Bastion are a good brand of hotel which delivers good rooms, good showers and good meals for predominantly business clients. The service is always very helpful, friendly and efficient. Check in is 24hrs, and the on site bar and restaurant are open late, with simple, yet tasty dishes. The breakfast always has a good amount of choice.

  • Stayed: May 2017, travelled on business
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Review collected in partnership with this hotel
Thank JamesD3359
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 April 2017 via mobile

The most thing I loved about this hotel is the staff they are very friendly
The rooms are clean and comfortable
But far from the city center
I like it and I would definitely repeat the visit soon
Regards

Stayed: April 2017, travelled as a couple
Thank Shahd N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 April 2017

Nice hotel, nothing too fancy, but comfortable beds, good shower,..Sadly our air con didn`t work, but since we just stayed for two nights we didn't bother too much. Very friendly staff, warm welcome when we arrived. I just feel like the breakfast was too expensive. We didn't purchase it for that reason, which I'm quite glad about since it didn't look that amazing. Overall a good, recommendable hotel a litte out of town.

  • Stayed: April 2017, travelled with family
    • Value
    • Location
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Review collected in partnership with this hotel
Thank Palinesta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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