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“Fantastic Service and beautiful views” 4 of 5 bubbles
Review of Swissotel Zurich

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Swissotel Zurich
Ranked #35 of 138 Hotels in Zurich
Copenhagen, Denmark
Level Contributor
54 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
“Fantastic Service and beautiful views”
4 of 5 bubbles Reviewed 29 March 2012

I have stayed here many times for short business trips, and am always impressed with the friendly and efficient service I receive. On my most recent trip, I forgot my cosmetics at home and the staff didn't hesitate to provide me everything I needed. The rooms are always clean, well-equipped and have lovely views in nearly any direction. Though it is close to the station, I am never bothered by noise from the trains.

  • Stayed March 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank dzhenna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swissotel_Zurich, General Manager at Swissotel Zurich, responded to this review, 30 March 2012
Dear guest

Thank you for providung us with this positive feedback. It is nice to read that you are a repeat guest and that you like our service offerings every time you visit us. We are looking forward to welcoming you back very soon.

Greetings to Denmark,
Marc
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,109 reviews from our community

Traveller rating
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    878
    245
    76
    39
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (286)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Turkish first
  • Any
English first
UK
Level Contributor
52 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 27 March 2012

A city centre hotel close to the railway station which offers good sized executive rooms with very comfortable beds. The concierge was very helpful as were the reception staff. The hotel has an indoor swimming pool on the top floor with spectacular views of the city & the mountains. i would recommend this hotel as a good base when staying in Zurich.

Room Tip: The higher the better.
See more room tips
  • Stayed November 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank llynpeninsularsurfer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
100 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 bubbles Reviewed 23 March 2012

Awesome location, great service.
Train station located just next to the hotel.
Breakfast was awesome. Lots of teas option, fresh croisant from the oven.
Great great.
Special thanks to Sri Sinakuddy, he was in charge at the reastaurant during breakfast.
He always took care of us.
Dinner menu should be improved- need more variation.I ve ordered Rissoto, it wasnt really cooked, but they change it to new one, it tasted really delicious.
Room is rather small, but elegant.
The only down thing was my experience at the restaurant at night, after a walk, we entered the hotel from the restaurant door, the security was giving me suspicious scary look and followed me until elevator. I was feeling uncomfortable as I am the guest there and the way he looked at me and watch me was like I am not the guest there.
I know security should take care the hotel, restaurant and guest. But they can be little bit friendly.

Beside that, everything was perfect.

  • Stayed December 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank elzyech
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swissotel_Zurich, General Manager at Swissotel Zurich, responded to this review, 26 March 2012
Dear guest

Thank you so much for the great feedback. I am happy to read that you enjoyed your stay with us and liked our facilities. In regards to security I will make sure that a feeling like you had will not reoccur.

Sending sunny greetings to the Phillipines,
Marc
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tolland, Connecticut
Level Contributor
183 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 bubbles Reviewed 20 March 2012

I have stayed at this hotel many times on business. The front desk staff is very attentive. Rooms aren't big, but you don't feel squeezed. Everything is always nice and neat and clean. Beds are always comfortable. Bathrooms are always sparkling clean. There is a decent view from any of the high floors. The spa is nice, but the gym equipment is limited and of good quality. The pool is quite nice and is on the top floor with a great view. A 50 meter indoor pool with 3 other smaller ones for diving, children and tottlers is a short distance away and is pretty nice. I restaurant is a decent place to eat. The bar is always full. There isn't a big selection of restaurants in the area, but they are good. This hotel is a relatively short ride from the airport. If you want to get downtown, the tram is right next to the hotel and the cost is minimal. There is a small shopping area across the street and also the ever present McDonald's. This is a pretty nice hotel and I would readily recommend it to friends and business associates.

  • Stayed March 2012, travelled on business
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank RADARSHE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swissotel_Zurich, General Manager at Swissotel Zurich, responded to this review, 22 March 2012
Dear guest

Thank you very much for your feedback about your recent stay with us. I have enjoyed reading your comment and I thank you for recommending our hotel with all its features. I am looking forward to welcoming you back soon.

Best wishes to Conneticut,
Marc
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canada
Level Contributor
45 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 bubbles Reviewed 19 March 2012

This was my second visit to the hotel. Always great value for the stay. The location leaves something to be desired, but you can easily catch the electric tram to the old city and lake.

•, The bell staff are very helpful at arrival.
•, Starbucks in the lobby.
•, Rooms are modern and comfortable.
•, In room tassimo-style coffee maker.
•, Semi stocked mini bar.
•, My standard room had only a shower (no bath).
•, Desk staff are a little slow and oblivious to waiting customers.
•, Internet is overpriced CHF 30 per day. Go to the lobby and use the Starbucks acces point.
•, Check out the Sunday market in the square. Amazing.
•, Apparently a great pool on the 31st floor. Never made it that far.
•, Lobby bar closes too early (midnight).
•, Good selection of EN newspapers FT and Intl. Herald Tribune at Guest Services.
•, Three or four English channels on the cable.
•, Breakfast restaurant amazing. Multiple stations of juice bar, cereal and grains, hot mains and accompaniments and more. That alone is worth CHF30

Room Tip: Grab your internet from Starbucks.
See more room tips
  • Stayed March 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank markmccauley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swissotel_Zurich, General Manager at Swissotel Zurich, responded to this review, 21 March 2012
Dear Mr. McCauley

Thank you very much for your detailed feedback. I am glad to read that you have already visited our hotel for the second time. You seem to enjoy your stay with us and our breakfast surely is a great start into a new day. Thank you again for the positive feedback.

Sunny greetings to Chicago,
Marc
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Swissotel Zurich

Property: Swissotel Zurich
Address: Schulstrasse 44, Zurich 8050, Switzerland
Phone Number:
Region: Switzerland > Canton of Zurich > Zurich
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Family Hotel in Zurich
#22 Business Hotel in Zurich
#28 Romantic Hotel in Zurich
#29 Luxury Hotel in Zurich
Price Range (Based on Average Rates): €€
Hotel Class:4.5 star — Swissotel Zurich 4.5*
Number of rooms: 347
Official Description (provided by the hotel):
Zurich’s tallest luxury hotel, Swissotel Zurich is ideally located close to Zurich’s business, cultural, shopping and entertainment areas and just 5km from both Zurich Airport and Zurich’s city centre. The 347 contemporary rooms and suites reflect an elegant & modern style, featuring panoramic views of Zurich and the superb Swiss Alps. You’ll enjoy a full range of leisure facilities such as the Amrita Spa & Fitness centre, which offers invigorating treatments and has a spectacular rooftop infinity pool. Meet friends or colleagues for cocktails at Le Muh Bar; enjoy fine dining at Restaurant Le Muh privé and creative Swiss meals at Le Muh léger. Swissotel Zurich’s Convention Centre is the perfect setting for any event or conference and caters for up to 1000 participants. All rooms are non-smoking. ... more   less 
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Also Known As:
Swissotel Zurich zürich
Swissotel Zurich Hotel zürich

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