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Swissotel Zurich
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Reviews (2,424)
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All reviewsoerlikon stationtop floorle muhinfinity poolpillow menucity centrebusiness hotelconvenient locationmain stationtrain stopswiss hospitalityhotel is locatedpublic transportbusiness tripcoffee machinerooms are smallclose to the airport
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Reviewed 27 March 2012

A city centre hotel close to the railway station which offers good sized executive rooms with very comfortable beds. The concierge was very helpful as were the reception staff. The hotel has an indoor swimming pool on the top floor with spectacular views of the city & the mountains. i would recommend this hotel as a good base when staying in Zurich.

Room Tip: The higher the better.
  • Stayed: November 2011, travelled on business
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Thank llynpeninsularsurfer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 March 2012

Awesome location, great service.
Train station located just next to the hotel.
Breakfast was awesome. Lots of teas option, fresh croisant from the oven.
Great great.
Special thanks to Sri Sinakuddy, he was in charge at the reastaurant during breakfast.
He always took care of us.
Dinner menu should be improved- need more variation.I ve ordered Rissoto, it wasnt really cooked, but they change it to new one, it tasted really delicious.
Room is rather small, but elegant.
The only down thing was my experience at the restaurant at night, after a walk, we entered the hotel from the restaurant door, the security was giving me suspicious scary look and followed me until elevator. I was feeling uncomfortable as I am the guest there and the way he looked at me and watch me was like I am not the guest there.
I know security should take care the hotel, restaurant and guest. But they can be little bit friendly.

Beside that, everything was perfect.

  • Stayed: December 2011, travelled as a couple
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1  Thank elzyech
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swissotel_Zurich, General Manager at Swissotel Zurich, responded to this reviewResponded 26 March 2012

Dear guest

Thank you so much for the great feedback. I am happy to read that you enjoyed your stay with us and liked our facilities. In regards to security I will make sure that a feeling like you had will not reoccur.

Sending sunny greetings to the Phillipines,
Marc

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Reviewed 20 March 2012

I have stayed at this hotel many times on business. The front desk staff is very attentive. Rooms aren't big, but you don't feel squeezed. Everything is always nice and neat and clean. Beds are always comfortable. Bathrooms are always sparkling clean. There is a decent view from any of the high floors. The spa is nice, but the gym equipment is limited and of good quality. The pool is quite nice and is on the top floor with a great view. A 50 meter indoor pool with 3 other smaller ones for diving, children and tottlers is a short distance away and is pretty nice. I restaurant is a decent place to eat. The bar is always full. There isn't a big selection of restaurants in the area, but they are good. This hotel is a relatively short ride from the airport. If you want to get downtown, the tram is right next to the hotel and the cost is minimal. There is a small shopping area across the street and also the ever present McDonald's. This is a pretty nice hotel and I would readily recommend it to friends and business associates.

  • Stayed: March 2012, travelled on business
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Thank RADARSHE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swissotel_Zurich, General Manager at Swissotel Zurich, responded to this reviewResponded 22 March 2012

Dear guest

Thank you very much for your feedback about your recent stay with us. I have enjoyed reading your comment and I thank you for recommending our hotel with all its features. I am looking forward to welcoming you back soon.

Best wishes to Conneticut,
Marc

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Reviewed 19 March 2012

This was my second visit to the hotel. Always great value for the stay. The location leaves something to be desired, but you can easily catch the electric tram to the old city and lake.

•, The bell staff are very helpful at arrival.
•, Starbucks in the lobby.
•, Rooms are modern and comfortable.
•, In room tassimo-style coffee maker.
•, Semi stocked mini bar.
•, My standard room had only a shower (no bath).
•, Desk staff are a little slow and oblivious to waiting customers.
•, Internet is overpriced CHF 30 per day. Go to the lobby and use the Starbucks acces point.
•, Check out the Sunday market in the square. Amazing.
•, Apparently a great pool on the 31st floor. Never made it that far.
•, Lobby bar closes too early (midnight).
•, Good selection of EN newspapers FT and Intl. Herald Tribune at Guest Services.
•, Three or four English channels on the cable.
•, Breakfast restaurant amazing. Multiple stations of juice bar, cereal and grains, hot mains and accompaniments and more. That alone is worth CHF30

Room Tip: Grab your internet from Starbucks.
  • Stayed: March 2012, travelled on business
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Thank markmccauley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swissotel_Zurich, General Manager at Swissotel Zurich, responded to this reviewResponded 21 March 2012

Dear Mr. McCauley

Thank you very much for your detailed feedback. I am glad to read that you have already visited our hotel for the second time. You seem to enjoy your stay with us and our breakfast surely is a great start into a new day. Thank you again for the positive feedback.

Sunny greetings to Chicago,
Marc

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Reviewed 16 March 2012

good location for overnight stay, midway between airport and town by train. Excellent breakfast buffet. Clean, comfortable and functional rooms. Railway station directly across from hotel, so is the tramway that goes to town. Curteous staff.

  • Stayed: October 2011, travelled solo
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2  Thank appleNYC31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swissotel_Zurich, General Manager at Swissotel Zurich, responded to this reviewResponded 19 March 2012

Dear guest

Thank you very much for your positive feedback. You obviously enjoyed your stay with us and I am glad that you had such a good experience with us.

Sending you greetings to Chicago,
Marc

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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