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All reviews fondue swiss chuchi old town great location train station small square cobblestone street attached restaurant no air conditioning christmas market noisy at night hotel restaurant junior suite limmat river bars and restaurants first floor mini fridge
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Reviewed 23 June 2018

We enjoyed our two days at the Hotel Adler. The front desk staff were very helpful and friendly, and made us feel welcome. Breakfast is delicious and the cuckoo clocks in the restaurant are lovely. Room was clean and comfortable. Near the Old Town and you can walk or take transit.

Date of stay: May 2018
Trip type: Travelled as a couple
Thank Mary W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tessy-hotel-adler, Owner at Hotel Adler Zurich, responded to this reviewResponded 26 June 2018

Dear Mary W,

Thank you so much for your lovely review. We appreciate your positive feedback about your stay at Hotel Adler. It's a great motivation for our team to constantly strive for excellence in everything we do.

Our cozy hotel is a perfect place to stay at when visiting Zurich, it's located in the middle of the old town in the pedestrian district of Niederdorf with lots of restaurants, bars, and shops. We hope we'll be your hotel of choice next time you are in the city.

Kind regards,
Tessy, Resident Manager
Hotel Adler Zurich

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Reviewed 19 June 2018 via mobile

If location is most important for you, this hotel is perfect. It’s right in Old Town, a block from the river, a few blocks from the train station, and right in the thick of the restaurants and night life. Rooms are clean and breakfast is included. Rooms are small and warm as there is no AC. Table fan worked to cool off at night. Staff is friendly.

Date of stay: June 2018
Trip type: Travelled as a couple
Thank AceTeacher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tessy-hotel-adler, Manager at Hotel Adler Zurich, responded to this reviewResponded 26 June 2018

Dear AceTeacher,

Thank you for your positive feedback. It's great to hear back from you and to know you liked your stay so much.

Indeed, Hotel Adler is located in the heart of Zurich's old town, in the middle of the pedestrian district Niederdorf with its narrow streets, romantic squares, and little boutiques. You have a big choice of restaurants and bars nearby, however, we can highly recommend our restaurant Swiss Chuchi serving traditional Swiss cuisine.

We hope to be able to welcome you back again when you visit Zurich next time.

Kind regards,
Tessy, Resident Manager
Hotel Adler Zurich

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Reviewed 18 June 2018

Near the main railway station, yet also handy for the required boat trip on the lake, this hotel is suoerb. Room very clean and nice touches such as slippers and bottles of water everyday. Good breakfast with tasty scrambled egg pots. Strong WiFi signal and many international channels on quality tv. Bed was very comfortable. Would stay here again as staff speak excellent English and very helpful. This is the hotel for Zurich.

Date of stay: June 2018
Thank Graham B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tessy-hotel-adler, Manager at Hotel Adler Zurich, responded to this reviewResponded 20 June 2018

Dear Graham B,

What a wonderful review for us to read, thank you very much.

We are glad you had an excellent stay at Hotel Adler and everything was to your satisfaction. It's our goal to make our guests feel home away from home. It's great to know we succeeded when you visited us.

We hope that we played our part in giving some happy memories of a great Swiss holiday experience. It'll be a pleasure to welcome you back again on your return to Zurich.

Kind regards,
Tessy, Resident Manager
Hotel Adler Zurich

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Reviewed 16 June 2018 via mobile

My partner and I stayed here only one night - thank goodness.
I read another review that stated they arrived to no lift operating - I think we must have stayed at the same time. The day we arrived there was no lift operating, and fortunately our room was only on the second floor as there was no offer to assist us with getting our luggage up the stairs.

I agree that the Hotel is in a great location in old Zurich, surrounded by bars and restaurants, however this was also to our detriment.

With no air conditioning we left the window open hoping the cooler night air temperature would cool the room down to help us get comfortable to enable sleep, however the courtyard 2 floors below below contained an external seating area for a pub which was very noisy with cigarette smoke wafting into our room. We closed the window around 2.30am to try and shut the noise out to get some much needed sleep in a very uncomfortable bed.

Having travelled through Italy and Switzerland in the lead up to this stay, this was the most expensive hotel that we stayed in and well below the standard of the others.

We had a double bed with one side pushed up against a wall and a very saggy mattress so you rolled into the middle. The bed also had only one pillow each, with no spares anywhere in the room, which the other hotels we stayed in had 2 pillows each.

The breakfast was included but was disappointing. It was a cold buffet - with meat, cheese and yoghurt - no hot selection. The croissants were stale, ran out of clean glasses for the juice and I had to ask for some bread to toast as this was also not replenished.

We didn’t have shampoo or conditioner, nor plastic hair net - which I would have thought would be basic provision of toiletries.
The bathroom was clean and shower was hot so that was a positive, as well as the 12pm checkout which we ended up needing to catch up on sleep.
If you value your sleep then this is not the Hotel for you.

Date of stay: June 2018
Trip type: Travelled as a couple
2  Thank GCShay-Cee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tessy-hotel-adler, Manager at Hotel Adler Zurich, responded to this reviewResponded 19 June 2018

Dear GCShay-Cee,

First of all, thank you for staying with us and reaching out to us via your review.

It's disappointing to read that your experience does not match those that many other guests have enjoyed with us. Unfortunately, we are not allowed to build in the air conditioners due to the city regulations. Normally, we don't have very hot nights, so we recommend our guests opening the window. We are very sorry it was noisy outside and you didn't get a good night sleep, however, it's unfortunately not under our control. In any case, we apologize for the inconvenience caused.

As for the other comments of yours, we do provide basic toiletries and can bring you additional pillows upon request. We can assure you that our team gives their best every day to make your stay comfortable and enjoyable, so next time please contact any member of the staff, we'll be glad to help you.

We hope you give us a second chance and stay with us again when you come back to Zurich. We'll surely work hard to deliver an excellent experience.

Kind regards,
Tessy, Resident Manager
Hotel Adler Zurich

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Reviewed 16 June 2018

We stayed one night; in Room 201. Very charming place and Mr Tzarouchis was really warm and helpful. It could get noisy in the evenings with the street buzz below but just close the balcony door and turn the fan on. Room was spacious and spotless; location is excellent. We will be back :)

Date of stay: June 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Joanna C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tessy-hotel-adler, Manager at Hotel Adler Zurich, responded to this reviewResponded 19 June 2018

Dear Joanna C,

Thank you for your positive review. We appreciate it very much when our guests take their time and share their feedback with us and other travelers.

It's great you liked your stay overall and especially enjoyed your room and our friendly service. We are glad you could benefit from our location. Hotel Adler is in the middle of the car-free Niederdorf district with lots of restaurants, bars, and shops. We hope you'll visit us soon again. Our team looks forward to welcoming you back.

Kind regards,
Tessy, Resident Manager
Hotel Adler Zurich

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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