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Traveller rating
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All reviews lugano dante train station great hotel breakfast buffet perfect location mini bar pedestrian zone soft drinks few steps would highly recommend this hotel reception area centre of town minibar sweets pillows valentina switzerland
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14 - 19 of 2,582 reviews
Reviewed 2 January 2022 via mobile

I decided at last minute to spend a weekend in Lugano.
Welcome was very warm at reception.
Everybody wery nice, helping and smiling.
Hotel is very well located. Walking distance from train station and 2 minutes walking from piazza di reforma.
My room was small and clean (big enough for 1 person) with wonderful view on roofs and mountains.
Excellent value for the price.
I will come back!

Date of stay: January 2022
Trip type: Travelled solo
Thank N J
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Carlo Fontana, General Manager at LUGANODANTE, responded to this reviewResponded 4 January 2022

Dear NJ,

We thank you very much for your beautiful review: your opinion is very important to us, and it is also a source of inspiration!
Hoping to welcome you very soon again in our hotel.
Best regards,
Carlo Fontana, GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 December 2021 via mobile

Amazing service throughout and friendly staff that would provide the info needed with extra tips on whether certain activities were more worthwhile to consider. Room was clean, well equipped and we got extra pillows. Breakfast was comforting. Special mention to Valentino (I hope we got her name right) - she was really nice and gave a lot of information and material to use. Location is right next to the furnicular to the main station so that’s really convenient!

Date of stay: December 2021
Trip type: Travelled as a couple
Thank Joshlinstory
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Carlo Fontana, General Manager at LUGANODANTE, responded to this reviewResponded 4 January 2022

Dear Joshlinstory,

Thank you for choosing LUGANODANTE for your stay in Lugano and for spending your precious time writing your beautiful review. We are happy to know that your experience was generally positive.
We do always our best to make the experience of our valued guests the most positive possible from the very first moment they pass through our door till the end of their stay. Your satisfaction really means a lot to us. and we are re-energized by compliments like yours.

We look forward to greeting you again soon.
Best regards
Carlo Fontana GM

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Reviewed 19 December 2021 via mobile

There is not one thing I could think of that needed improvement. The rooms were clean, the breakfast was included and was amazing! Food was fresh and so good! Staff was very pleasant and helpful. Location was perfect; close to restaurants, shopping, lake and train station.

Date of stay: December 2021
Trip type: Travelled with family
Thank Melant73
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Carlo Fontana, General Manager at LUGANODANTE, responded to this reviewResponded 21 December 2021

Dear Melant73,

What a pleasure to read such a great review! We're so glad you had such a nice time! Come back again soon!
Cheers,
Carlo Fontana, GM

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Reviewed 15 December 2021 via mobile

Great hotel in the centre with many restaurants nearby. Nice location. Rich breakfast. Extremely friendly staff, rare today. Room not too big but more than enough for the business trip alone. Great price for the location. Will come back

Date of stay: December 2021
Trip type: Travelled on business
Thank Daniel J
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Carlo Fontana, General Manager at LUGANODANTE, responded to this reviewResponded 21 December 2021

Dear Daniel,

Thank you very much for your beautiful review. Your opinion is very important to us!
Hoping to welcome you again very soon in Lugano.

Yours faithfully,
Carlo Fontana, GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 December 2021

We live in Milan and travel to Lugano every weekend. This was the first time my fmaily of 6 (2 adults and 4 children under the age of 6) were amazed by the level of professionalism, service and the quality of the staff whom were TOP! I don't write many reviews but the rooms were great and clean along with the breakfast which was really, really good. The location was great and central sp we could walk around the center to restaurants or the local christmas market. No doubt the best place to stay in Lugano.

Date of stay: November 2021
    • Value
    • Sleep Quality
    • Service
Thank TheSteinman49
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Carlo Fontana, General Manager at LUGANODANTE, responded to this reviewResponded 21 December 2021

Dear The Steinman49,

Thank you for taking the time to share your beautiful feedback.
Our job is to take care of our valued customers offering them all our attention and a personalized service.
It is a great honor that rewards all our efforts: your words of appreciation move us a lot.

Hoping to welcome you and your family back to our hotel very soon!
Best regards,
Carlo Fontana, GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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