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“Warm welcome and attention to details!”

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Cresta Palace Hotel
Ranked #2 of 9 Hotels in Celerina
Certificate of Excellence
Reviewed 12 July 2016

Oh my! How do I begin?! Well, to start off they were very kind with the e-mail exchange we had when booking the room. I wrote asking if I had to print out the confirmation and sign it and scan it and return it and they said no no....my email was enough confirmation and they were looking forward to our visit. When we arrived (after a 5 1/2 motorcycle drive and looking dreadful) they were very welcoming and the director came out of his office to greet us personally. Myriam, the delightful receptionist, showed us to our amazing deluxe room. Truffles, fresh flowers, and fruit awaited us in the pristine and very big room. We just LOVED the huge bed and the separate shower and bath and toilet (all separate!) We even had a walk-in closet! After a marvelous couple of hours in their pool/spa area we had dinner in their restaurant. The maitre d was charming and the food was excellent. He did an outstanding job making crèpe suzette for the table behind us. What a show! The next morning was my hubby's birthday. What did we find?! Our breakfast table was decorated with glittering words of happy birthday AND a birthday card hand written by the director. Wow! This is definitely a first for us! That early evening I asked the nice young man at the reception if he would call the restaurant across the street to let us know it's my husband's birthday and would they please make a surprise dessert for him? He readily agreed and everything was perfect that evening. When we got back to our room that evening there was a cake awaiting us to make my husband's birthday finish very sweetly. And if this wasn't enough, ditzy me, I left my phone charging cords in the drawer next to the bed. When I wrote and asked them to pleeeeeeease send them to me and add the bill cost of shipping they said, we will gladly send you the cords but no, there won't be a bill inside. It's our pleasure. Wow! I can't recommend this hotel enough. Not only is it beautiful inside and out but the entire staff was warm and welcoming. Oh, and don't let me forget the hot stone massage! I can't remember the young woman's name but she did a great job and helped make our trip perfect. Thank you, Cresta Palace! THANK YOU!

Room Tip: Our room was perfect!
  • Stayed: June 2016, travelled as a couple
    • Value
    • Rooms
    • Service
Thank SunnyDe1967
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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6 - 10 of 174 reviews

Reviewed 21 March 2016

Stayed in this wonderful Hotel for the world Cup Ski in St Moritz. What a nice hotel with excellent service. The service you expect in these kinds of Hotels. Drinks in the bar are served with small snacks. They where so tasteful.
The rooms have beautiful views on the mountains. We had super blue skies that made the view even better !!
The Spa, swimming pool area was super nice After a long day and enjoy the spa is great!
Breakfast is enormous and a huge choice

  • Stayed: March 2016, travelled on business
    • Value
    • Cleanliness
    • Service
Thank Frank v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 September 2015

Our stay at the Cresta Palace ranked right up there as one of our favorite hotel stays anywhere in Europe. From the moment we arrived (when, unbeknownst to us, our bags were whisked up to our room as we were saying goodbye to friends who had dropped us off), this was a top notch experience.

Our room (212) was listed as a single room deluxe but actually was huge, with several large built-in closets lining a hallway leading to the large bedroom with a desk and sitting area and a view of the nearby mountains. The bed was a very comfortable and modern king-sized bed, and there were two bathrooms in the suite: one full bath with a shower and bidet, and one half bath with a toilet and sink. Overall, the space was luxuriously big, even for two people.

We chose the half board option and had our meals either in the main dining room or in Giacomo's restaurant on the other side of the lobby. The breakfast buffet in the main dining room was fairly large and good, and the setting was grand: white tablecloths and napkins, silver utensils, and large chandeliers. Giacomo's was much smaller, had lots of natural wood touches, and had a much cozier feel. Food in both rooms was very good, although service was a bit inconsistent (nothing terrible, just a couple of language barrier/misunderstandings and some long stretches between dinner courses).

We also enjoyed spending time in the elegant, yellow marble hall where a pianist played pop, jazz, or show tune standards each evening (also during the late afternoon on some days) and where a server served up drinks. We also spent time reading or just enjoying the view of the mountains in the lovely sun room.

Finally, front desk service was generally excellent (Kevin and Christin were especially helpful and had good suggestions for hiking or visiting local museums).

All in all, this was quite a grand "palace," and we would love to come back here on a future trip!

Room Tip: Ask for a single room deluxe facing the mountains -- it's a luxuriously big room, even for two p...
  • Stayed: August 2015, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank DGandSAG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 September 2015

Great location for accessing the Corviglia lift system. Very clean rooms. Nice bike room with stand, tools, and wash area. The swimming pool looks very nice, although unfortunately we didn't have time to use it. The half board is a good value (by Swiss standards!) for CHF50 when purchased at the time of booking, otherwise it's overpriced to add on later. There seemed to be some confusion about this; we stayed two nights and were told that the CHF50 price starts at three nights, although their web site offers it as an option with even just a single night stay. Fortunately the manager agreed to add half board on arrival since we were not aware of the different prices.

Room Tip: North side rooms are fine and more economical, but noisy if you like to sleep with the windows open...
  • Stayed: August 2015, travelled with friends
    • Value
    • Cleanliness
    • Service
1  Thank Pete R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 August 2015 via mobile

Best place to stay when visiting muottas muragl. We were there for our wedding anniversay and the staff made us feel so special. Complementary swiss chocolates for my daughter and champagne for us at their restaurant. Their restaurant is pricey but well worth it. Try their dessert crepes made at the table sooo yummy!

Stayed: June 2015, travelled with family
Thank AarthiDortman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cresta Palace Hotel

Address: Via Maistra 75 | 7505 Celerina, Celerina 7505, Switzerland
Phone Number:
Region: Switzerland > Swiss Alps > Canton of Graubunden > Engadin St. Moritz > Celerina
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 9 Hotels in Celerina
Price Range: €150 - €346 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Cresta Palace Hotel 4.5*
Number of rooms: 100
Official Description (provided by the hotel):
Where alpine nature, luxurious spas, cultural highlights from world-class and pure pleasure merge into a unique source of inspiration. There where glaciers and ice provide impressive evidence of past times. Here you can enjoy your vacation with all your senses. Amidst a stunning holiday paradise, our house charms our demanding and sophisticated guests from around the world with its Art Nouveau charm. ... more   less 
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