Oh my! How do I begin?! Well, to start off they were very kind with the e-mail exchange we had when booking the room. I wrote asking if I had to print out the confirmation and sign it and scan it and return it and they said no no....my email was enough confirmation and they were looking forward to our visit. When we arrived (after a 5 1/2 motorcycle drive and looking dreadful) they were very welcoming and the director came out of his office to greet us personally. Myriam, the delightful receptionist, showed us to our amazing deluxe room. Truffles, fresh flowers, and fruit awaited us in the pristine and very big room. We just LOVED the huge bed and the separate shower and bath and toilet (all separate!) We even had a walk-in closet! After a marvelous couple of hours in their pool/spa area we had dinner in their restaurant. The maitre d was charming and the food was excellent. He did an outstanding job making crèpe suzette for the table behind us. What a show! The next morning was my hubby's birthday. What did we find?! Our breakfast table was decorated with glittering words of happy birthday AND a birthday card hand written by the director. Wow! This is definitely a first for us! That early evening I asked the nice young man at the reception if he would call the restaurant across the street to let us know it's my husband's birthday and would they please make a surprise dessert for him? He readily agreed and everything was perfect that evening. When we got back to our room that evening there was a cake awaiting us to make my husband's birthday finish very sweetly. And if this wasn't enough, ditzy me, I left my phone charging cords in the drawer next to the bed. When I wrote and asked them to pleeeeeeease send them to me and add the bill cost of shipping they said, we will gladly send you the cords but no, there won't be a bill inside. It's our pleasure. Wow! I can't recommend this hotel enough. Not only is it beautiful inside and out but the entire staff was warm and welcoming. Oh, and don't let me forget the hot stone massage! I can't remember the young woman's name but she did a great job and helped make our trip perfect. Thank you, Cresta Palace! THANK YOU!
- Official Description (provided by the hotel):
- Where alpine nature, luxurious spas, cultural highlights from world-class and pure pleasure merge into a unique source of inspiration. There where glaciers and ice provide impressive evidence of past times. Here you can enjoy your vacation with all your senses. Amidst a stunning holiday paradise, our house charms our demanding and sophisticated guests from around the world with its Art Nouveau charm. ... more less
- Reservation Options:
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