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“I worst experience EVER!”
Review of Jills Burger

Jills Burger
Ranked #347 of 433 Restaurants in Lucerne
Price range: US$6 - US$26
Description: Jills The Place To Chill Bei uns kriegen Sie die besten Burger 🍔 in Luzern. Kommt vorbei und geniesst den Ausblick au die Kappelbrucke. Unser Team heisst Sie herzlich Willkommen. Jills Burger Team
Restaurant details
Description: Jills The Place To Chill Bei uns kriegen Sie die besten Burger 🍔 in Luzern. Kommt vorbei und geniesst den Ausblick au die Kappelbrucke. Unser Team heisst Sie herzlich Willkommen. Jills Burger Team
Reviewed 13 January 2018

Had dinner there on 12/31/2017 had reservations for 6pm party of 5. Not worth the trip. Extremely rude service staff from the waitress to the shorter gentle man in the blue shirt. In fact my worst experience in my entire life not just in Switzerland. I was given my soup at the same time as my main course. The waitress was well aware of what she was doing as a I made space around my area for my soup. We paid our bill surround by all our dirty dishes. He served and cleared all the surrounding tables except ours. We eventually had to ask him for the bill and then watched him set the surrounding tables before bringing us our bill. Mind you we finished our meal 20mins before that. From the moment we set foot in there we were treated very poorly as compared to the other guests. I certainly will never return. I voiced my concerns to the very tall manager that evening who was the only kind and pleasant person there. Save yourself a trip and spend your money in pleasant company.

1  Thank sardeaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3 - 7 of 7 reviews

Reviewed 5 January 2018

As referenced within the title, this is an awesome location situated along the water - overlooking the Chapel Bridge. This is a small restaurant, but offers great food & drinks. Service was great as well. We stopped here because of its location, and are glad we did. I would highly recommend dining / drinking here.

Thank happycdn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 November 2017

We stopped by Jill's Burger while walking along the water as many restaurants closed before 19:00 when we visited in October and we were not disappointed. We got to sit outside along the river and enjoy a dinner by candlelight together. The dinner was delicious and we will be coming back for the ambiance of eating along the water.

Thank jaceUF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 October 2017

Awful is the only word that comes to my mind while describing this. Food was awful and we could not eat it. Service was rude and rushed and we felt like intruders.

Thank Lone_wolf99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 October 2017 via mobile
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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