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Reviews (48)
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6 - 11 of 48 reviews
Reviewed 1 May 2021

This hotel offers super comfortable rooms at a decent price right in the center of the city. And the tech available for check-in/-out as well as the room controls makes your stay extra nice and easy. Staff is friendly and food is delicious. Couldn’t recommend it more!

Date of stay: April 2021
  • Trip type: Travelled on business
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Review collected in partnership with this hotel
Thank lara1070
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quentin Remy, Other at CitizenM Geneva Centre, responded to this reviewResponded 2 May 2021

Dear citizen Lara,
I am really glad you enjoyed your stay with us!
You have stated all of the things we think are important for our guests: comfortable rooms, decent price, tech and friendly staff.
We hope to welcome you again very soon in our hotel!
Thanks you again,
citizenSabrina

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 April 2021

Nice experience. Something which is not the standard.
I reccomand the stay at Citizen Hotel, go there and let you go from this experience. You won't regret it. May they have to improve the quality of the dinner food. the Breakfast instead was very good.

Date of stay: April 2021
  • Trip type: Travelled on business
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Review collected in partnership with this hotel
Thank 6041mm2021
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quentin Remy, Other at CitizenM Geneva Centre, responded to this reviewResponded 29 April 2021

Dear citizen6041mm2021,
Thank you for sharing your feedback with us! I am glad to read that you enjoyed your experience with us and will recommend our hotel to your contacts.
I hope that you will be back with us very soon so we can hopefully convinced you with our food as well.
Best,
citizenSabrina

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 April 2021

You can't go wrong when you choose to stay at CitizenM Geneva. Great location - right in the old town and directly above the shopping district with cafes, bars and restaurants literally on the doorstep. Staff are very friendly and will make every effort to ensure that you have an enjoyable stay. Anytime of the day you can work or relax at the bar, dining and lounge areas where there is a generous selection of food and drinks on offer. The rooms are compact, super clean, and the XL bed is incredibly comfortable. Staying at CitizenM is the smart choice!

Date of stay: March 2021
  • Trip type: Travelled on business
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Review collected in partnership with this hotel
Thank SCD333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quentin Remy, Other at CitizenM Geneva Centre, responded to this reviewResponded 24 April 2021

Dear citizenSCD333,
Thanks a lot for this really nice feedback.
Smart thinking is actually one of our values: so we are thrilled you believe staying with us is a smart move.
I guess this would make you a smart citizen?
We look forward to welcoming you again soon!
citizenQuentin

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 April 2021

Still loving this place in spite of insufficient room cleaning this time. To safe the water and environment I kept service schedule set on once per 3 days cleaning mode. Choosing every day room cleaning may help if you don’t want your shelves to be left dusty.

Date of stay: April 2021
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Review collected in partnership with this hotel
Thank Olga S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sabrina Bellenger, Guest Services / Front Office at CitizenM Geneva Centre, responded to this reviewResponded 23 April 2021

Dear Olga,
Thank you for taking the time to share your feedback with us! I am glad that you are still loving our hotel and are understanding the 'why' behind our decision to give our guests a choice if they want cleaning or not. Indeed, it is an environmental measure but also in this period of health crisis, it can be reassuring for a lot of people. Like you mentioned, it is a choice and the everyday cleaning is still available for anyone.
I hope that we will see you again soon!
Please stay safe until then,
citizenSabrina

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 April 2021

We really enjoyed our stay, lovely staff, very smiley and helpful. Great value for money - room view of the lake was definitely worth 9chf. Would recommend this to any one traveling for work or pleasure.

Date of stay: April 2021
    • Value
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Review collected in partnership with this hotel
Thank sarahgeneva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sabrina Bellenger, Guest Services / Front Office at CitizenM Geneva Centre, responded to this reviewResponded 23 April 2021

Hello citizen Sarah,

Thanks a lot for this amazing review! We are so happy that you enjoyed your stay and would recommend us to anyone.
Hopefully, we can welcome you again soon!
Thank you again,
citizenSabrina

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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