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Reviews (207)
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All reviewsold townrelais chateauxluxury shopsgreat location great staffdouble sinksenglish gardenexcellent boutique hotelsmall hotelcontinental breakfastshopping areajunior suiteroom was spaciouscentral locationan expensive citydowntown genevawalking distancebusiness trip
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23 - 28 of 207 reviews
Reviewed 12 July 2017 via mobile

I stayed in a double room. Relais Chateau????!!! The main positive point of this hotel is it s amazing location! You are right in the center, best shoping area! The staff ( about 8 people all together) is very nice and helpful! But what a small hotel! For the price ( i payed 400 euros) ypu have no facilities at all, no poll, no spa, no fitness facility! The worst was the brakfast: the bakery was bad and very limited, you get packaged butter, in a relais chateau?! Very small portions of fruit ( baby portion) ultra small pot of coffee, and if you want an egg, it will cost you 6 euros! I was so so disappointed by the breakfast! This hotel is good for one to two nights maximum, as you can have much better on Geneva for the same price! Way over rated hotel, except for the super nice staff!

Stayed: July 2017, travelled solo
Thank Kawtar S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2017 via mobile

I stay regularly at the Hotel de la Cigogne in Geneva on business. It is a small hotel in the centre. On a recent stay, that coincided with a heatwave, the Hotel staff refused to serve me breakfast because I was wearing shorts and a T shirt. I had visited the gym and changed into fresh sportswear so as not to appear at all sweaty. The head waiter, who in my opinion is the rudest and most charmless hotel employee that I have come accross, told me to go and put long trousers on. My shorts were knee length and my T shirt was loose. I quite understand if hotels apply a dress code for dinner but to prevent a resident (paying CHF 500 per night) from taking breakfast in decent informal attire is unacceptable. I have travelled the world over and stayed in countless hotels and never been refused breakfast in shorts. I will not stay at the a Hotel again.

Stayed: June 2017, travelled on business
1  Thank Nick L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2017

We had 5 rooms reserved - 4 rooms got a welcome plate, ours did not. Told the desk staff and he said one would be brought the next morning. Never came. Breakfast was anemic...terrible, in fact. Service was below standard. Hotel was nice, but not a big fan of the decorating choice, either. Would not stay here again.

  • Stayed: June 2017, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank John D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 June 2017 via mobile

Great hotel in the heart of the city

Excellent and professional staff. The rooms are spacious with classical furnitures combined with modernity. Large bath rooms with luxurious amenities. Although the hotel is centrally located it is really quiet

Stayed: June 2017, travelled on business
Thank Dominique P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 May 2017

The location is perfect, just in the center of the city, within main and luxury shopping area, close to the lake and the old city. No doubts it can't be better. Rooms well decorated, pleasant staff, incredible opportunities for sightseeing. Breakfast might be better, only basic (continental) version included into the price. For such type of the hotel and for those prices they might be more generous. But the place in general worth staying in.

  • Stayed: May 2017, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank 245olegv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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