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Reviews (211)
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All reviewsold cityrelais chateauxluxury shopsdouble sinksperfect locationenglish gardenexcellent boutique hotelsmall hotelcontinental breakfastshopping areajunior suiteroom was spacioushotel is centrally locatedan expensive citybusiness tripdowntown genevawalking distance
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Reviewed 2 April 2017

The hotel is in a superb location. Its right next to the old city, you can walk everywhere. The rooms were very dated. They must have been very nice about 20 years ago. The furniture was in-between old and antique, and pretty worn looking. The bed was an awful lumpy mess, the pillows were terrible. Interestingly, the bathrooms were great, they were modern, and done very nicely.

Also, pay attention to their 48 hour cancellation policy. its not the standard 24 that most hotels have.

  • Stayed: April 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank tom h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 March 2017

Extremely comfortable hotel few steps away from the old town center. Close to main attractions. Comfortable rooms. Even fireplace in the room. Bathroom amenities from VRAI by Fragonar. Nice service. Value for money )

  • Stayed: March 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Max120368
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 March 2017 via mobile

This is a nice hotel and the the location is great, but this is not an amazing hotel, as the review suggest. The staff are not friendly or helpful, we asked for a nice room , with a view , stressing it was our 30th anniversary . The hotel appeared empty and yet they gave us a room with a terrible view. The rooms are nice but the decorating is old fashioned. Our room included a continental breakfast which was very basic for the price of the room. I am sure there are nicer hotels in the city for this price. We often stay in Relais&Chateau properties, and this one didn't match their usual standards of service, decor and overall elegance.

Stayed: March 2017, travelled as a couple
1  Thank BERFB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 December 2016 via mobile

What an amazing find in the heart of Geneva. Hotel was booked by my sister in law and really thankful as would have never found this gem. Location superb (maybe a bit too close to Chocolatier Auer :-)) staff was super friendly, cordial and went out of their way to assist. Room was sensational and breakfast just what was needed (even though my son barely enjoyed as got stuck with stomach flu) . Thank you to all the staff and hope to see you in early summer again!!

Stayed: December 2016, travelled with family
Thank Susanna_Sm2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 November 2016 via mobile

I come to Geneva a lot on business and this is the perfect place to stay if the budget affords it. Central location, friendly staff and that lovely warm feeling you get when you step inside. The added benefit of having use of the gym around the corner is great as well as an array of places to eat. Well worth a stay but negotiate the rate lower if your company isn't paying!!

Stayed: November 2016, travelled on business
Thank Paul F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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