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Sorell Hotel Ador
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Reviews (390)
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All reviewstrain stationold townhanging spacetriple roombreakfast selectionmin walkspent two nightshotel is locatedrooms are smalleasy walking distancepublic transporttop choicecity centreparking garagelonger staystayed here for one nightper night
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3 - 8 of 390 reviews
Reviewed 3 March 2018 via mobile

This hotel looked amazing on the outside and even in the lobby and other areas. It was very dirty on my floor when I got out of the elevator and had buckets from water dripping. The rooms were nice and clean but very small but that’s very normal for Europe so not an issue. The breakfast was accomadating to many ethnicities and cultures. The bath accomadations and soaps were the best of all I’ve been too I’m any hotel and I loved them. The location is very convienant but the parking garage set up and how it works is a cluster. Overall for the price we should’ve stayed elsewhere I think.

Stayed: October 2017, travelled on business
Thank Holly E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdorBern, Manager at Sorell Hotel Ador, responded to this reviewResponded 16 March 2018

Dear Holly E

Thank you for your encouraging review and for having taken the time to share your positive experience with us.
We are very pleased to hear that you felt at home during your stay with us at the Sorell Hotel Ador and that the guestamenities you experienced at the Sorell Hotels was commendable. Thanks to our employees, we manage to surprise and delight our guests every day - that is our passion.

We look forward to welcoming you again soon at the Sorell Hotels.

Best regards,
Klaus Eisele, host

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 February 2018

Spent two nights here in a triple room with my parents when we visited Bern in mid May 2017. The hotel is ideal for business traveller and traveller who prefer to stay at a quite location in short walking distance (app. 10 minutes’ walk away) from the central train station. The hotel's room is not too small or too big (with very little space to walk around after you open three luggage bags) but come with bathtub and customers may enjoy the welcoming drinks, fruits and cakes at the lobby nearby the lift area. The breakfast spread is simple but decent. I would recommend this hotel to travellers without big luggage or family with older child/children who can drag their own luggage thru/fro hotel as it is quite tiring to drag big luggage all the way from train station to hotel or vice versa especially if you travel with elderly (like me) or young child/ children. One thing to highlight though, I noticed that hotels in Europe do not provide slippers (not even the recycle one) for guests nowadays, hence you may want to bring along your own slippers if you visit during winter although the flooring is made of wood but still cold if you walk around without slippers.

  • Stayed: May 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank daphydo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdorBern, Manager at Sorell Hotel Ador, responded to this reviewResponded 13 February 2018

Dear daphydo

Thank you for having taken the time to share your experience during your stay with us at Sorell Hotel Ador.
We would really like to make your next stay as perfect as possible. The Sorell Hotels are a smart choice because of their central location and absolutely delicious Sorell breakfast, and of course, slippers will be brought through our housekeeping staff upon calling.

We would be pleased to welcome you back at the Sorell Hotels and to make your stay as perfect as possible.

Best regards
Klaus Eisele, host

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 February 2018

Sorell Hotel Ador is a super Hotel that is very clean and comfortable. The rooms are a little small. We were travelling with two large suitcase and it was a little awkward to operate in the room due to its size.
That being said the room was more than adequate for or two day stay. It is situated very close to the Bern Train Station. The staff are very friendly and helpful.
The breakfast was excellent. A wide variety of food to eat which caters for everyone's specific needs. The lady in charge of the Breakfast room was fantastic. She was so friendly and attentive to our needs.
The Hotel is situated very close to the main attractions in Bern and there are a number of good restaurants in the area. The WiFi worked very well.
The Hotel has a bar which is very convenient when you have been sightseeing all day and need a rest and a drink.
I totally recommend this Hotel. It would suit a business travelers perfectly.

  • Stayed: February 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Stephen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdorBern, Manager at Sorell Hotel Ador, responded to this reviewResponded 13 February 2018

Dear Stephen S

Thank you for your encouraging review and for having taken the time to share your positive experience with us.
We are very pleased to hear that you felt at home during your stay with us at the Sorell Hotel Ador and that the excellent breakfast you experienced at the Sorell Hotels was commendable. Thanks to our employees, we manage to surprise and delight our guests every day - that is our passion.

We look forward to welcoming you again soon at the Sorell Hotels.

Best regards,
Klaus Eisele, host

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 February 2018

This is a 3 star hotel very cole to the train station and down town. Rooms are simple but the beds are grate and the room is just fine. Breakfast is ok but they don´t cook your choice of omellet as advertised. The Price is perfect

  • Stayed: February 2018, travelled on business
    • Value
    • Cleanliness
    • Service
Thank Giovanni C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdorBern, Manager at Sorell Hotel Ador, responded to this reviewResponded 13 February 2018

Dear Giovanni C

Thank you for your encouraging review and for having taken the time to share your positive experience with us.
We are very pleased to hear that you felt at home during your stay with us at the Sorell Hotel Ador and that the centerplaced area you experienced at the Sorell Hotels was commendable. Thanks to our employees, we manage to surprise and delight our guests every day - that is our passion.

We look forward to welcoming you again soon at the Sorell Hotels.

Best regards
Klaus Eisele, host

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 January 2018

I expected a soul-less, modern hotel with no charm. Instead, the staff were wonderful, the rooms spacious and the breakfast excellent. Add to this the great location close to the center and to the railway station and it is an ideal place for a short stay.

  • Stayed: January 2018, travelled on business
    • Value
    • Cleanliness
    • Service
Thank Mhalle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdorBern, Manager at Sorell Hotel Ador, responded to this reviewResponded 24 January 2018

Dear Mhalle

Thank you for having taken the time to share your experience during your stay with us at Sorell Hotel Ador.
We would really like to make your next stay as perfect as possible. The Sorell Hotels are a smart choice because of their central location and absolutely delicious Sorell breakfast.

We would be pleased to welcome you back at the Sorell Hotels and to make your stay as perfect as possible.

Best regards
Klaus Eisele, host

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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