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All reviews old town great location river cruise market square pedestrian area mini bar little touches central location restaurants and shops short walk excellent hotel lovely room staff was very friendly and helpful junior suite single room public transportation would definitely stay here again
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Reviewed 4 weeks ago via mobile

We stayed here for one night stay during the Fête d’Automne. Small hotel located in the Old Town. We arrived around 11am and our room was already ready. The double room was on the first floor, small but has everything you need and so clean! The best thing was the bed - quite simply the most comfortable bed I have ever stayed in in a hotel- Cosy duvet and a extremely comfortable mattress . Room has choice of complementary hot drinks and coffee machine. Small but clean bathroom has nice choice of products and a hairdryer that actually dries your hair !
Best of all is the breakfast ! Friendly service with high quality of cold and hot breakfast buffet items. So much choice for a small hotel.
Thank you Hotel Basel for a comfortable and pleasant stay ! We hope to be back for the Carnival!

Date of stay: November 2018
Trip type: Travelled as a couple
Thank christinecargill65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelBasel, Leiter Öffentlichkeitsarbeit at Hotel Basel, responded to this reviewResponded 4 weeks ago

Dear christinecargill65
Thank you so much for your lovely comments. Hope to see you soon again.
Best regards
Your Hotel Basel Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

This was our fourth stay in this hotel and as soon as we went in we were aware of the fresh smell of paint and the redesigned reception area.
We have also always been in the same room and noted that it had changed a bit also. We had lost the lovely sofa to be replaced with 2 chairs. That was the only downside in the room. The bathroom was just lovely.
Bar has a lovely ambience and it has not changed much.
Staff are very friendly and attentive.
Look forward to a return next year.

Date of stay: October 2018
  • Trip type: Travelled with friends
    • Location
    • Service
Thank dougal65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelBasel, Leiter Öffentlichkeitsarbeit at Hotel Basel, responded to this reviewResponded 4 weeks ago

Dear dougal65
Thank you so much for your nice comments. We like!
Best regards
Your Hotel Basel Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 November 2018

This is an excellent hotel in a great location, a block from the center of Basel and within walking distance of many restaurants and stores, including a grocery store one-half block away. Also only one block from a tram stop with multiple lines. Stayed 3 nights before a river cruise and was able to take tram to cruise pier without a problem. Room was small-ish but modern and well-equipped, as was the bathroom. Staff were very accommodating and helpful. Highly recommended.

Room tip: Had room overlooking the street but it was not noisy.
Date of stay: October 2018
  • Trip type: Travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank Stephen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelBasel, Leiter Öffentlichkeitsarbeit at Hotel Basel, responded to this reviewResponded 6 November 2018

Dear Stephen M
Thank you so much for your frindly rating.
We really do appreciate that.
Best regards
Your Hotel Basel Team

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Reviewed 18 October 2018

We spent a night in Hotel Basel after a Rhine river cruise. We could have not been more pleased. The hotel seems to be recently renovated and our room was wonderful and spacious. The location is fabulous for walking the city or access to the Tram. The hotel gives you the free tourist transit pass which allows you to ride the local Tram for free. The tram is only a short walk from the Hotel. We were taking the train the next day from the Central Station and were able to walk to the Tram and then the Tram to the Station in matter of minutes even with our large suitcases.
The only negative I have have is that the the only entrance to the hotel requires navigating steps with your luggage and there is no doorman to assist. But the price is reasonable and the the desk personnel were most accommodating with directions, recommendations and reservations. Overall - a great choice!

Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Rbben
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelBasel, Leiter Öffentlichkeitsarbeit at Hotel Basel, responded to this reviewResponded 25 October 2018

Dear Rbben
Thank you so much for your detailed comments and your rating. That does help us a lot.
Best regards
Your Hotel Basel Team

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Reviewed 17 October 2018

The hotel is in the middle of the very charming city center of Basel, very quite area of town. The rooms are modern and freshly refurbished as well as the common areas including the breakfast lounge. Perfect breakfast with wonderful selection of basically everything. Personnel super friendly and efficient. Strongly recommend the hotel.

Date of stay: September 2018
  • Trip type: Travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank VisiteMoi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelBasel, Leiter Öffentlichkeitsarbeit at Hotel Basel, responded to this reviewResponded 25 October 2018

Dear VisiteMoi
Thank you so much for your lovly comments and your rating. We like!
Best regards
Your Hotel Basel Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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