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1 - 6 of 291 reviews
Reviewed 13 August 2019

I will start with pros:
1. Good location
2. Helpful staff
3. Daily cleaning (in theory)
4. And that's about it...

Cons:
1. Very low quality rooms
The rooms are tiny, dirty (underneath bed was not cleaned in ages), with very outdated outfits and awful bathroom.
The safe in the room is not code one, but with standard key (first time I saw one like this) and the size is tiny.
The Bathroom has no ventilation system, only small window, so get ready to lot of heat, especially in the summer.
Multiple times we had wrong number of towels delivered (too few large ones, too many small ones etc), some towels were replaced, some were not.
Some bathroom equipment was leaking.
The AC unit in the room is low quality as well and barely manages to lower temperature in the room during not-so-hot days.

2. Less than average breakfast choices
I've visited couple different hotels over past years, including few in Italy and there is very little of good things I can say about breakfast in Minerva hotel.
If you come too early (7am), half of the things are not there yet.
If you come too late (>8:30am - breakfast are served until 10am), you are told things just ran out and that's it.
And it's basic things that run out, like non-toast bread, some meat, fresh fruits or...juices.

Out of the other things - there is no elevator in the hotel (that reminded me of a difference between 3 star Italian hotel and 4 star Italian hotel).
The hotel advertises itself as family friendly, but if you come with stroller or lots of luggage, get ready for lots of stairs on the way and leaving the stroller at ground floor.

If you come by car, the hotel offers you daily parking tickets (10EUR), but it's very hard to fine free slot outside in the afternoon/evening hours (there are no reserved parking spots).
No one tells you that parking fee must be paid in cash only, so when you try to check-out as quickly as possible, you may be forced to run to ATM first.

It may be good for one-night stay in-between travels, but nothing more than that...

Date of stay: July 2019
    • Location
    • Cleanliness
    • Service
1  Thank salciu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 May 2019

+ The staff was super helpful. Very friendly and tried to help us as much as they could. Localisation was also kinda nice, very close to train station, reasonably close to Pisa tower and airport. We also got a shuttle from hotel to airport at fair price. Food was rather "OK"

- Room was dirty, especially the bathroom. The bathroom was kinda built into the room and looked more like a closet. We had a room at 2nd floor and there was no elevator, and we had a lot of stuff with us... It was very diffuclt to take a shower there, if u wanted hot water, it was very low pressure. The low room cost didint compensate for the amount of dirt and mold in the room and bathroom. There were also some insects flying around the room and bathroom. There is a restaurant that was supposed to be a part of hotel, we wanted to order some stuff and eat in hotel garden, but the guy in restaurant told us "i don't have this restaurant to let you eat in hotel". So we had to go to some other restaurant. Not very pleasent, but well i kinda get his point.

Room tip: There is no lift so dont pick top floor if u have luggage with u
Date of stay: May 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank lichoniespi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2019 via mobile

Needed a place for one night in Pisa at a reasonable price and this was ideal. Pleasant staff, room was fine but no lift if you have issues. WiFi worked perfectly and breakfast was ok but nothing to write home about. All in all, decent enough and just what I wanted.

Date of stay: April 2019
Trip type: Travelled solo
Thank JohnKB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 March 2019

We had a bit of a pickle with the booking, as we expected a room with balcony, but we received one without. Nonetheless, Valek (a friendly Transnistrian staffer) managed to get us a room with a balcony. This was nice!
The rooms themselves are rather basic, not very bright, but acceptable.
The problem with the breakfast was that if one wakes up a bit later (still within the breakfast schedule) might not find a whole lot of food or even basic cutlery.
As a whole, the staffers are very friendly, good for a chat at any hour. The backyard is nice as well, but as we visited Pisa during winter, we couldn't enjoy it fully.

Room tip: Room with balcony, stay when warm, nice garden
Date of stay: January 2019
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank QUDardelean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 January 2019

Really unprofessional Hotel

My reservation was Confirmed. But they canceled it after my arrival for Check in at the Hotel.

I had reserved 2 Rooms and they told me we have only one left

They Soled my Rooms for higher price....

we were 4 Adult and one Infant ……..

Date of stay: December 2018
  • Trip type: Travelled with family
    • Service
Thank lupiAlbania
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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