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All reviews il palagio private park premier room chef vito atrium bar best hotels in the world main building beautiful hotel concierge team the general manager luxury hotel shuttle service junior suite the entire staff favorite hotel minute walk to the duomo spa
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Reviewed 13 November 2012

This is an absolutely stunning hotel with faultless service. It is intimate yet grand. The gardens are beautiful and the spa excellent. It is one of my favourite hotels in the world and I have been fortunate to have visited many.

  • Stayed: October 2012, travelled with friends
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1  Thank leopardcap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 November 2012

Superior food, superior service, attention to the finest details. This an absolutly beautiful property. You would think you were staying at a Medici residence or a museum. A walk in their 11 acre private garden park will make you forget you are in a big city. We didn't get a chance to use their complimentary shuttle service or their city center property for storing your shopping treasures. One of the best hotels we have ever stayed in and we only try to stay in the best. We booked through American Express Platinum and received a room upgrade, free breakfast, and a spa credit. Didn't get a chance to use the spa though. We had a steet view room but wished we had booked a garden view. This is a bucket list hotel if only for one night.

Room Tip: Book a garden view. For extra privacy, the convent section was completly seperate on the other side of the garden. I believe they had golf carts to get back and forth to the main hotel.
  • Stayed: November 2012, travelled as a couple
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Thank federal12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSFlorence, General Manager at Four Seasons Hotel Firenze, responded to this reviewResponded 20 November 2012

Dear Guest,

Thank you so much for your review posted recently on Tripadvisor.

We are very happy that you have enjoyed your stay with us and we truly hope to have soon the pleasure of welcoming you back. In this occasion we will introduce you to the peaceful atmosphere of the Spa, a real oasis of tranquillity to enjoy during your days in Florence.
We appreciated the attribution of 6 stars and we will do our best to keep this great reputaion.
Thank you once again for being our fan and please accept my kindest regards.

Patrizio Cipollini
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 November 2012

Beautiful gardens and superb rooms. It was a real treat to stay in such a wonderful hotel which is located very near the centre of Florence and within easy walking distance of all the wonderful sites this city has to offer.

  • Stayed: November 2012, travelled on business
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1  Thank Patrick F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 November 2012

Beautiful hotel! Bedrooms and baths are perfect. Everyone is extremely helpful and friendly. Children are treated extra special. My son celebrated his birthday while staying there and they surprised him ( and us) right at breakfast with a birthday treat! The garden right on the property is just perfect for an evening walk and to see the lighted Duomo in the distance. We cannot wait to visit again!

Room Tip: We stayed in Palazzo building with adjoining rooms. Rooms faced Borgo Pinti but road is not busy so rooms are quiet.
  • Stayed: November 2012, travelled with family
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1  Thank mary ann s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 November 2012

When we travel we look for memorable experiences and this includes the place we are staying. I can't remember a more beautiful hotel or location. We had a room on the third floor overlooking the garden. The interior of the room was spacious, well laid out with a great bathroom also with a view. We had two evenings where we had room service for breakfast as well as diner. We just opened the windows to the garden and pinched ourselves that we were in such a beautiful place. The moment you walk into the lobby you are transfixed. But the real treat is the Garden. Make sure you take the time to walk the grounds and see all the sculptures that are located in the garden. Oh, and don't forget to stop and relax by the pool. Even if you don't get in for a swim - take a book and read by the pool. Also use the concierge - they are all great - Paul was spectacular. He gave us a three day itinerary that was perfect both in what we saw, resturants which he made reservations for us and a perfect pace for the day. Enjoy this Hotel!

Room Tip: Get a room facing the Garden - Room 312
  • Stayed: October 2012, travelled as a couple
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2  Thank DanielsonD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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