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agent71
Montreal, Canada

Charming room, comfortable, clean, amazing breakfast, elevator

4.0 of 5 bubblesReviewed 30 Aug 2024via mobile
Room was great. Charming and room was nice, beds comfortable. Big room for the location. Has elevator.

Location, no parking nor easy to drop off luggage. Parking is 25 euros per night. That’s steep even at 20.

Some staff members were not taking my incident seriously.
Date of stay: August 2024
Room Tip: Parking is steep. If you have a car it’s painful to drop things off as it’s in a pedestrian...
Trip type: Travelled with family
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All reviews coffee machine spent nights at this hotel street side short stay the breakfast area the room was nice excellent location third floor main attractions terrace
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1 - 6 of 686 reviews
Reviewed 28 October 2023

This hotel is on a side street about two blocks from the Florence train stain, the tour bus pickup/drop off area, the leather goods and factory area, and lots of street vendors and restaurants. The cost is below 100 euro, and breakfast is included. Breakfast is more than ample and the food better than most. There are both inside and outside patio seating. (Check out the faded artwork on the walk of the dining area. - Shown)

Management and hotel workers are responsive to your needs.

Our room overlooked the patio area and the eastern part of the city (shown).

Would stay there again.

Room tip: Basic room in great location.
Date of stay: September 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Bill M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 June 2023 via mobile

Hotel ok, it is absolutely NOTHING like the photos which I was very shocked at. Completely and uttering different!!

Good Points - Clean, comfortable bed, Breakfast OK, close to Rail, Tram Line is at the end of the road and central for attractions.

Bad Points - this is not a hotel or a spa! The photos are nothing like what you see, our room was completely different, the spa ( is a hot tub & sauna and €40 for 2 hours minimum 2 people), Check in was just a key handed to me, no explanation of anything, no bar area, no lounge area to sit, nothing. The hotel staff are ok if you speak to them but do not go out of their way to converse or help. The breakfast area is not how the photo is, it's basically a kids playground with a few cramped in chairs and tables. Although the breakfast is constantly refilled they are miserable and tell you off for putting a clean cup on the table ( which didn't have a table cloth ) The coffee machine is open all day/ night however the milk is padlocked away in the fridge - not helpful !! The yard is literally just that, a yard. Noise travels up from the ground and at 5am this morning the hotel staff were very noisy. Situated between 2 hostels in a road with contact road works ( I get it had to be done). They're are so many nicer hotels ( as I say this is not a hotel, it is a bed & breakfast at best! ) Overall luckily the bed was clean and comfortable but that's it's saving grace! Wouldn't go back unless huge improvements were made.

Room tip: Apparently there is parking nearby. I wouldn't drive round Florence unless you are experienced of driving in Italy, Close to Tram & Trains
Date of stay: June 2023
Trip type: Travelled as a couple
1  Thank krobbbs
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 May 2023 via mobile

Lovely stay. Excellent location very close to the main station. Walking distance to all the main attractions.
The room was nice and comfortable. Lovely view from the room and from the terrace.
Breakfast was lovely, with plenty of options.

Date of stay: May 2023
Trip type: Travelled with friends
Thank joanas873
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 October 2022 via mobile

Although we chose this hotel from the breakfast pictures, it has been a traveler's dream. Walking distance from train station, nice staff, centrally located, all the needed amenities, including a washer dryer. The breakfast was even better than the pictures! Check out the view from the secret third floor rooftop patio. Ever night we say "I just love this hotel"!

Date of stay: September 2022
Trip type: Travelled with friends
Thank Voyager22862525216
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 May 2022 via mobile

Just spent 4 nights at this hotel. If you are expecting a boutique type hotel this isn’t. What you get is hotel convenient to bus & train station. The rooms are extremely clean with towels changed every day. The beds are also comfortable. Constant hot water in shower. We had a garden view room which would be better than street side. The breakfast has lots to choose from and is constantly being refilled. The man works very hard in the breakfast area but is so miserable and needs to cheer up. The rest of the staff including the lovely old lady who wanders around are very friendly. Must mention Andri the lovely young man on reception who was helpful cheerful and took time to chat to us.

Room tip: Ask for garden view room. Cheaper rate if you pay cash at the end of your stay
Date of stay: May 2022
Trip type: Travelled with friends
2  Thank judithchalmers2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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