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Reviews (2,536)
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1,433
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All reviewsgreat hotelminute walkpollogood sizewelcome drinkhotel barrecommend this hotelthe hotel staffvery pleasant staytrain stationpastriesmain attractionsbreakfast staffour honeymoonbreakfast was excellentclean hotelwould definitely stay here again
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736 - 741 of 2,536 reviews
Reviewed 24 June 2015

What a great hotel, felt like a bed and breakfast but with all the privacy of a hotel. Charming clean rooms, with full bath/shower, balcony doors (but no walk out) and plenty of garden seating opportunities for breakfast or afternoon/evening wine. Great location with only 10 min walk to see the famous David and to great shopping.

  • Stayed: June 2015, travelled with friends
    • Value
    • Sleep Quality
    • Service
2  Thank kpthelen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oana S, General Manager at Hotel San Gallo Palace, responded to this reviewResponded 15 July 2015

Dear Sir,
thank you for taking your time to write of us; our guest's review are so important for us to do our best every day. We hope to see you back to San Gallo Palace on your next trip in Florence.
Best regards
Antonio Giorgio

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 June 2015

My fiancee and I stayed here at the beginning of June, and we don't have a bad word to say about the hotel or the staff.

It is conveniently located (a 10-15 minute walk to the Duomo, if it's not too hot), and there are a few bus stops nearby. The room was clean, the air conditioning was welcome (not freezing cold, but after a day walking around in the heat, it's very pleasant). Bed was big and very comfortable.

Continental breakfast was included, and there was always a very good selection of pastries, cereal, yoghurts, etc. The staff were very polite and courteous, and the coffee they serve is very nice. The staff at reception are very helpful too.

Taxi ride from the hotel to the centre of town is around EUR10, and to the airport is a set EUR20 (plus baggage, around EUR3).

If you're planning to come to Florence but don't want to pay the huge prices of the hotels right in the centre, this is a very good alternative. We would definately stay again.

  • Stayed: June 2015, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
3  Thank Chris C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oana S, General Manager at Hotel San Gallo Palace, responded to this reviewResponded 28 July 2015

Dear guest , thank you for taking your valuable time to review our Hotel . The satisfaction of our customers is the best reward to the commitment that every day we put nelnostro work . We try to always do our best to ensure that your stay is the best . We hope to get it back to San Gallo Palace in his next trip to Florence .
Best regards
Antonio Giorgio

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Reviewed 18 June 2015

Great hotel. Clean and comfortable. Located in 20 min walking distance from the city center. Personnel is very polite and professional, helped us with public transportation, answered many questions on getting around the city, booked a taxi and prepared breakfast boxes for early morning departure.
Breakfast was good enough. Service at the cafeteria was really good.
Room service was perfect. We asked for a tea kettle, it was delivered to our room right away. I also asked for a different pillow and it was there in no time.
Wi-Fi was available and worked very well.
Thank you for making the Florence experience enjoyable!

  • Stayed: June 2015, travelled with friends
    • Location
    • Rooms
    • Service
1  Thank prts78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 June 2015 via mobile

Well what a great hotel from the first step into the lobby to the last step out we felt so welcomed. It's in a great location 15 minutes walk to the great statue of David good cafes restaurants. There is a great restaurant called Alfredos around the corner it's got good food and at a reasonable price We also did a wine tour around Tuscany with florence town tours recommend well back to the hotel room very clean cannot folt breaky great staff very helpful recommend this hotel thanks for a great stay.

Stayed: June 2015, travelled as a couple
Thank markthetrucky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oana S, General Manager at Hotel San Gallo Palace, responded to this reviewResponded 15 July 2015

Dear Customer, Thank you for the really fine words for our Hotel . The satisfaction of our guests is the greatest reward for the effort that we put every day to do our best . We hope to have you back soon at the San Gallo Palace in his next trip to Florence.
Best regards
Antonio Giorgio

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 June 2015

Really friendly and helpful staff , good base to explore Florence from,
About a 20min walk from the historical centre.
Rooms are clean and a good size. The service was excellent and the breakfast buffet
Adequate, the coffee being the only let down.
Thank you San Gallo Palace for making our Florence trip a great experience

  • Stayed: June 2015, travelled with family
    • Value
    • Rooms
    • Service
Thank Drumdrumdrum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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