This hotel is AWESOME! We stayed 3 nights and can't wait to go back! The room was spacious, comfortable and charming. There's also a big roof top patio that all guests can use, big enough if you want privacy, but also an easy way to connect with other guests if you want to socialize. The hosts are FANTASTIC! Carmel was particularly warm and welcoming. She invited us for cake and champagne to celebrate her birthday. When I got a stomach bug, she even made me home-made chicken soup! The location is great, too, on a quiet street yet just 10 minutes to the train station and a short walk to all the sights like the Academia (statue of David) and the Duomo. It's worth going to Florence to stay at this hotel!! When you go, please tell Carmel that Eleanor says Hello and I hope to return soon :)