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“You were warned!”

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Hotel Palazzo Ognissanti
Ranked #195 of 410 Hotels in Florence
Reviewed 2 May 2012

Stayed at this hotel for 6 nights, starting on March 29th. I prepaid - the only reason I didn't move on.
Excellent breakfast, good location and fast wifi. And that's all.
As shown in the attached pics, extremely small and badly furnished room. Where are you supposed to keep your clothes? Certainly not in such a huge closet!
Our room faced the street: till midnight there is (every night!) a bunch of men drinking, yelling, sometimes arguing - you won't sleep.
At 6 am a truck loads tand empties the garbage receptacles located in front of the hotel. Unless you are on pills or passed out, prepare for an early awakening!
The coffemaker was delivered on request - as advertised. And had to be changed because it wasn't working. The cups weren't cleaned - maybe I should request that to! Cable TV: some channels weren't working - problem solved after our annoying insistence to call the cable company.
Last not least: our prepaid receipt said all taxes included" (impostos e taxas). The tried to charge me with something like city tax (4 E/person/night). "It's the law - (sic).
A german couple, ckecking out before us, was also almost charged for wifi access - their receipt stated free wifi.
So, should you choose to stay there, keep and reed carefully your receipt and terms of reservation. And travel lightly and with earplugs!

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  • Stayed: April 2012, travelled as a couple
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3  Thank Riwola
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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243 - 247 of 988 reviews

Reviewed 23 April 2012

Close to the "centro storico".Not too far from the train station.
Basic rooms.

  • Stayed: February 2012, travelled on business
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2  Thank morris1208
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 April 2012

This hotel is conveniently located within walking distance from the train station (5 minutes). the single room was pretty small, with a single bed. If you just need a clean place to stay, this is a good value at about 58 euros. Price includes breakfast, which was pretty good for the price.
Hint: therenis also a Best Westeen dirextly across the street, but if you step into it by mistake you will know as ir is definitely higher end.

  • Stayed: April 2012, travelled solo
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2  Thank Annette623154995
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 April 2012

  • Stayed: April 2012, travelled as a couple
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Review collected in partnership with Easytobook.com
2  Thank Wendy L
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 28 March 2012

An ok hotel that served it's purpose, not too far from the beauty of Florence and the train station even if there is a short maze of roads to navigate to reach the hotel. The expected standard you would expect from a Best Western at a reasonable cost, a lack of any city view makes it a bit dull but a functional hotel.

  • Stayed: July 2011, travelled as a couple
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Thank UK-Based-Explorer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Palazzo Ognissanti

Address: Via Maso Finiguerra 12R, 50123, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#103 Luxury Hotel in Florence
Price Range: €61 - €209 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Palazzo Ognissanti 4*
Number of rooms: 44
Official Description (provided by the hotel):
Palazzo Ognissanti Hotel is located in an important 19th century building in the historical city center of Florence, on the corner of Borgo Ognissanti and Via Maso Finiguerra. Just minutes away from the Santa Maria Novella train station, from the main city monuments and the Exposition and Conference Center. Nearby there are some of the cities' finest restaurants and typical florentine "trattorias", all within walking distance. The rooms are furnished simply and functionally. WiFi internet connection is free of charge. The Hotel has special agreements with various garages in its surroundings. ... more   less 
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Also Known As:
Best Western Florence
Florence Best Western

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