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“Great Hotel in a Great City!!!”
Review of Hotel Alessandra

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Hotel Alessandra
Ranked #38 of 412 Hotels in Florence
Certificate of Excellence
Saint Louis, Missouri
Level 3 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great Hotel in a Great City!!!”
Reviewed 7 April 2012

This was my second time in Florence and second time I stayed at Hotel Alessandra. When I visit a third time, I will definitely stay here again! It is a great location, the rooms are clean and spacious and the staff was extremely friendly and helpful. It is very close to the Uffizi, the Ponte Vecchio and easy to walk to all of the wonderful things Florence has to offer. I would highly recommend this hotel to couples, families or groups of friends. Thanks Anna for another great vacation!

  • Stayed March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kaypo23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreaGennarini, Owner at Hotel Alessandra, responded to this review, 30 September 2015
We're always glad to have you stay with us, thanks for being such a valued guest!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (206)
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Cincinnati, Ohio
Level 3 Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 2 April 2012

Alessandra's staff was wonderful. Polite, excited, patient. Great location, right next to the Uffizi. Our family of four were impressed with the size of the room and the cleanliness.

BUT ... and this isn't the hotel's fault ... the zanzara (mosquitos) were vicious. There are no screens on the windows in Italy but they really need them in Florence. We made the mistake of not closing our windows completely at night, and the next morning we were covered in bites. My daughter's face looked like she had chicken pox. Apparently, Florence now has mosquitoes 10 months of the year. And the closer you are to the river, the worse it gets.

Just be warned.

  • Stayed March 2012, travelled with family
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Helpful?
6 Thank robbydee7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreaGennarini, Owner at Hotel Alessandra, responded to this review, 30 September 2015
Thanks for writing! Unfortunately, mosquitoes are a natural part of living in Florence, ut keeping the window closed will solve this problem! We hope to see you again soon.
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boston
Level 3 Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 April 2012

This is my second time staying here in the past 2 years and I would not even consider any other hotel!!

Room Tip: if you can stay in a suite take it! The view from the terazzo is excellent.
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  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank robertobaggio_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreaGennarini, Owner at Hotel Alessandra, responded to this review, 30 September 2015
We're always so glad to have you, and we can't wait to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chelmsford, Massachusetts
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 March 2012

This was our favorite place to stay during our recent visit to Italy. The staff was friendly and helpful. We felt very comfortable and safe, almost like visiting family. Our rooms were spacious and very clean. We liked the variety of rooms. (Our 23 year old son could have a room of his own.) We were confused when we first arrived since the reception area is up a few flights, but once we had it figured out and used the lift, it was no problem. Breakfast was great and a computer with internet was available for our use. We have recommended Hotel Allesandra to our friends and family who plan to visit Florence and will definitely stay there when we return to Florence.

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank Sheli T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreaGennarini, Owner at Hotel Alessandra, responded to this review, 30 September 2015
We're so honored to have been your favorite! We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jackson, Wyoming
Level 5 Contributor
83 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 29 March 2012

The Alessandra is the place to stay if you want to be hosted by a friendly and very engaging staff. There was never a moment from our arrival to departure that somebody was not greeting us or serving another guest in an engaging way. Hospitality is five stars. The rooms and amenities are classic old world Florence. If you believe in experiencing the historic city and it's true setting than the Alessandra is a perfect hotel. The location is ideal and all the recommendations were customized to our needs. Be aware that there is a memorable set of stairs to reach the very unique elevator but these will become part of the good memories once you stay. The rooms are basic, beds, linens, and decor is not going to be confused with a five starr hotel but everything was comfortable and we left with tremendous stories (the sign of a great stay). During our stay we met a frequent guest who comes back because of the relationship with the staff even though they could easily stay at one of the multi-star hotels down the way. It is personal and it shows.

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank willsummit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreaGennarini, Owner at Hotel Alessandra, responded to this review, 30 September 2015
We love each and every one of our guests like family, and we were so happy to have you. Come again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Alessandra

Property: Hotel Alessandra
Address: Borgo Santi Apostoli 17, 50123, Florence, Italy
Phone Number:
Region: Italy > Tuscany > Province of Florence > Florence > Uffizi
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites
Hotel Style:
Ranked #38 of 412 Hotels in Florence
Price Range (Based on Average Rates): €€
Hotel Class:2 star — Hotel Alessandra 2*
Number of rooms: 25
Official Description (provided by the hotel):
Our family run hotel is right in the heart of Florence old town - near to the Uffizi Gallery and Ponte Vecchio. Without doubt, Hotel Alessandra is one of the most centrally located hotels in Florence. In this privileged position, Hotel Alessandra offers a home away from home, with our friendly team and extensive knowledge of the local area. The hotel entrance is situated on the second floor of the building. You can reach the reception floor using the lift, small but working fine (in the 1400s buildings hadn't been designed with this in mind!) But please note that there are around 30 steps from the entrance on the street level to the departure of the lift. We very much look forward to seeing you! Andrea and Anna ... more   less 
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