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All reviews indoor pool beautiful hotel arno river room overlooked the river free shuttle minute walk our honeymoon boutique hotel a lovely stay central florence would highly recommend this hotel beautiful room pastries spa city jacuzzi marta
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21 - 26 of 1,219 reviews
Reviewed 8 July 2021

I red reviews of the hotel before visiting it with my family. I must say that this hotel fulfilled all of my criterias. Wonderful and service minded staff. Very kind and playful with all my children. Clean and stylish. The pool was great and the food was as expected (considering the italian cuisine). I highly recommend this hotel for families with small children.

Date of stay: July 2021
Trip type: Travelled with family
Thank asefehm2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Direzione Generale, Direttore generale at Hotel Ville sull'Arno, responded to this reviewResponded 21 September 2021

Dear asefehm2021,

thank you very much for your review and for sharing your experience with other travellers.

We are very happy in reading you enjoyed the hotel and the services.

Looking forward to welcome you back into our property, we remain at your complete disposal at all time in case you might need further assistance in booking one of our hotels partner in Planetaria Hotels

Best Regards,

Riccardo Balconi
General Manager
Hotel Ville Sull'Arno


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Reviewed 1 October 2020 via mobile

You get what you pay for. Lovely hotel just outside of the center of Florence. 5 min bike ride. Very lovely

The spa was ok, better than most spas but moderate, one wet sauna, one hot sauna and an indoor pool.

Date of stay: October 2020
Trip type: Travelled as a couple
1  Thank dietaube
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Direzione Generale, Direttore generale at Hotel Ville sull'Arno, responded to this reviewResponded 2 October 2020

Dear dietaube,

Thank you very much for your review and for sharing your experience with other travellers.

We are very happy in reading you enojyed the stay with us and the possibility to rent our bike free of charge.

Looking forward to welcome you again into our property, we remain at your complete disposal at all time in case you might need further information or assistance in booking your next trip tp florence.

Best regards,

Riccardo Balconi
General Manager
Hotel Ville Sull'Arno
r.balconi@hotelvillesullarno.com

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Reviewed 14 September 2020

Great location, loved the bikes, service was excellent and the food outstanding. Perfect September break for 50/50 poolside break/city break. Really wonderful! I would 100% recommend this hotel to friends and family, and would go back again.

Date of stay: September 2020
    • Value
    • Location
    • Service
1  Thank HattieJW1989
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Direzione Generale, Direttore generale at Hotel Ville sull'Arno, responded to this reviewResponded 22 September 2020

Dear HattieJW1989,

thank you very much for your review and for sharing your experience with other travellers.

We are very happy in reading you loved the stay and you will recommend our property to all of your friends.

Looking forward to welcome you again into our Hotel, we remain at your complete disposal at all time in case you might need further assistance in booking one of our Hotel partner in Planetaria Hotesl.

Best regards,

Riccardo Balconi
General Manager
Hotel Ville Sull'Arno
r.balconi@hotelvillesullarno.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 September 2020 via mobile

The staff were lovely and this is a really nice place to stay in a trip to Florence.

I stayed here with my partner and we were really pleasantly surprised by the friendliness of the staff and the standard of the hotel.

Date of stay: August 2020
Trip type: Travelled as a couple
1  Thank MaxD1229
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Direzione Generale, Direttore generale at Hotel Ville sull'Arno, responded to this reviewResponded 24 September 2020

Dear MaxD1229,

thank you very much for your review and for staying with us during your last visit in Florence.

We are very happy in reading you have been surprised from the friendliness of ther staff and you loved the Hotel.

Looking forward to hearing from you for your next stay in our beautiful city, we remain at your complete disposal at all time.

Best regards,

Riccardo Balconi
General Manager
Hotel Ville Sull'Arno
r.balconi@hotelvillesullarno,com

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Reviewed 6 September 2020

We spent 9 days at the Ville sull'Arno. We selected the hotel for its great location: its only 2km from the city center (5-10 minute taxi ride to the city), so it is easy for sightseeing. The hotel is right at the Arno river, which makes it a great location for a morning run or a bike ride (you can get bikes at the hotel). Furthermore it is only 2km from the highway, i.e. trips to Tuscany /Chianti / San Gimignano etc. are very fast and convenient. The hotel staff was very helpful, friendly and service-oriented "with a smile" all the time. The rooms are not very large but good enough for 3 people (we had a teenage daughter) and clean. Although the hotel is close to the river, there were hardly any mosquitos, flies etc. The breakfast buffet offers everything you desire. If you have dinner at the restaurant, you need to try the buffola caprese. Its the best we ever had. A great stay! However all the great amenities come at a price, especially during the summer holiday season.

Room tip: Try to get a room with Arno view. Amazing!
Date of stay: August 2020
    • Location
    • Rooms
    • Service
3  Thank SwissBaliLove
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Direzione Generale, Direttore generale at Hotel Ville sull'Arno, responded to this reviewResponded 24 September 2020

Dear SwissBaliLove,

thank you very much for your wonderful review on Tripadvisor and for choosing our Hotel for your last stay in Florence.

We are so happy you enjoyed the location (easly access from the highway and not to far from downtown), the services provided to you from our staff and the Bufala Caprese prepared from our Chef Marco!

Looking forward to welcome you again into our property, we remain at your complete disposal at all time in case you might need further assistance in booking one of our Hotel partner in Planetaria Hotels.

Best regards,

Riccardo Balconi
General Manager
Hotel Ville Sull'Arno
r.balconi@hotelvillesullarno.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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