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Reviews (975)
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All reviewsportable wifibeautiful hotelspa areaarno riveramazing spashuttle servicefree bikesroom overlooked the riversteam roomoutdoor poolbusy roadflorence city centreshuttle busminute walklittle touchesexecutive roomrestaurant staff
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Reviewed 1 January 2018

We stayed here for a long weekend in early December it s a great place to stay as its within 20 mins walk of the centre, the rooms are large with good facilities,clean and modern with nice touches like turn down with sweets left for you !!
the spa facilities are great too with a poll,steam room and sauna the restaurant is fairly expensive but the food is delicious the attention to detail and the fact the chef comes to see the diners is a great touch

  • Stayed: December 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank fionamccormick1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DirezioneVSA, Direttore at Ville sull'Arno Hotel, responded to this reviewResponded 3 January 2018

Dear Guest,

thank you very much for your nice review and the lovely words you spent in describing your experience in our Property.

We hope to see you soon as our guests, maybe during the spring or summer period to give you the possibility to use also our putdoor swimming pool.

Looking forward to welcome you again in Ville Sull'Arno, we remain at your complete disposal at all time in case you might need assistance in booking your next visit in Florence.

Best regards,

Riccardo Balconi
Resident Manager
Hotel Ville Sull'Arno
r.balconi@hotelvillesullarno.com

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Reviewed 19 December 2017 via mobile

Me and my girlfriend just got back home and we are missing Ville sull’Arno already!

The staff there are super friendly and really helpful, the food was incredible and the cocktails are equal.

Our room was so luxury! We had a jacuzzi in our room with a balcony looking out over the Arno, super romantic, super comfortable and relaxing, I couldn’t say a bad word about it

The SPA facilities were also amazing and we used them everyday, a sauna and a dip in the pool was a perfect way to start AND finish a lovely day in an equally beautiful city

Only 20 mins walk along the river to arrive at the Palazzo

In fact we liked it so much that we are already set to book another stay in May and cannot wait!!!!!

Stayed: December 2017, travelled as a couple
Thank Nathan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DirezioneVSA, Direttore at Ville sull'Arno Hotel, responded to this reviewResponded 30 December 2017

Dear Nathan,

thank you very much for your beautiful review on Tripadvisor.

We are so so happy in reading you enjoyed your stay and you planned already your next visit.

Please feel free to contact me anytime in csae you might need some more information about the reservation.

Best regards,

Riccardo Balconi
Resident Manager
Hotel Ville Sull'Arno
r.balconi@hotelvillesullarno.com

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Reviewed 19 December 2017

The hotel is great combination of good room, great food, good service and relaxing atmosphere. The lounge and bar area offers comfort with views of the river whilst the restaurant creates a traditional feel with quality food.

I'm sure in the warner weather the outdoor pool area would be very popular.

Initially the hotel seems some way from the city centre - but in fact the walk along the river is pleasant and helps to burn those calories! We did use the shuttle bus one day and the mobile wifi is a brilliant bonus.

We didn't have a river view from our room but it was spacious and the bath had built in jacuzzi with light show!

We will be back!

  • Stayed: December 2017, travelled as a couple
    • Value
    • Location
    • Service
1  Thank Peter17G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DirezioneVSA, Direttore at Ville sull'Arno Hotel, responded to this reviewResponded 30 December 2017

Dear Peter17G,

Thank you very much for your nice review.

We hope to see you in the summer time to give the possibility to use the outdoor swiming pool and the relaxing area around it.

Our Chef Marco and the resturant staff are pround in reading you liked the food and they will wait for you!!

It has been a pleasure having you as our guests and we remain at your disposal at all time in case you might need assistance in booking your next visit in Florence.

Best regards,

Riccardo Balconi
Resident Manager
Hotel Ville Sull'Arno
r.balconi@hotelvillesullarno.com


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Reviewed 8 December 2017 via mobile

This hotel is very special and the staff is very well trained. We were only there for 1 night but it seemed longer because of the comfort. Wonderful spa which I really needed with all of the driving. Breakfast was delicious with lots of variety.
John C Gainesville Fl

Stayed: December 2017, travelled with family
Thank Cousj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DirezioneVSA, Direttore at Ville sull'Arno Hotel, responded to this reviewResponded 31 December 2017

Dear Cousj,

thank you very much for your nice review on Tripadvisor.

We are happy in reading you enjoyed your short stay and we hope to see you again for a longer one!

Looking forwardo to welcome you again into our Property, we remain at your complete disposal at all time in case you might assistance in booking the Hotel.

Best Regards,

Riccardo Balconi
Resident Manager
Hotel Ville Sull'Arno
r.balconi@hotelvillesullarno.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 December 2017 via mobile

This hotel was amazing! We had room #327 with a view of the river and private jacuzzi on our balcony. If the jacuzzi isnt enough, their is a soaker tub in the bathroom. The staff was very accommodating and friendly. The restaurant has views of the water and very comfortable lounge style seating. The valet service was extra accommodating with keeping our Alfa parked in front. We would definitely stay here again!

Stayed: November 2017, travelled as a couple
Thank Amy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DirezioneVSA, Direttore at Ville sull'Arno Hotel, responded to this reviewResponded 31 December 2017

Dear Amy,

thank you very much for your nice review on Tripadvisor.

We are glad you enjoyed your stay and the Library Room!

We hope to welcome you again into our property and we remain at your complete disposal at all time in case you might need assistance in booking the hotel!

Best regards,

Riccardo Balconi
Resident Manager
Hotel Ville Sull'Aro
r.balconi@hotelvillesullarno.com

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