I had a beautiful view of the Arno, room 32, with a great terrace. The hotel let me check in very early, maybe 0930...which was super nice of them. They came in during the day and re-cleaned the room while I was out, which was a nice service, since the room was already clean when I checked in.
I have a couple suggestions for improvement:
The tv is next to a door that adjoins the next room, and even though I had the tv on very low, someone came to the door in the middle of the night and banged very loudly on the door--twice! I thought the hotel must be on fire, they were banging so loudly. I called the front desk to find out what was the matter, and the front-desk-man said that my tv was on too loud! It would have been better if the desk had called me on the phone instead of scaring me half to death by banging on the door like that. Maybe you could move the TV so it isn't right next to that door, as I did not have it on loud at all.
2. Also, the bedding is very lovely, but it is obviously not machine washable, so it appears to have been on the bed for many guests, which is icky. Consider replacing with washable duvet covers and add mattress pads. There is no mattress pad, so you can see the mattress through the sheets--also gross.
All that said, the location is lovely, the day-time management was lovely. Hopefully the hotel can correct the minor problems mentioned--it is certainly a gorgeous building, a perfect location, and an incomparable roof-top terrace-- the terrace on the room I had was gorgeous too.
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- Also Known As:
- Principe Hotel Florence