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All reviews santa elisabetta beautiful hotel perfect location bottle of prosecco turn down service our honeymoon an upgrade breakfast buffet hotel restaurant historic building the heart of the city junior suite three nights beautiful room pastries would highly recommend this hotel palazzo vecchio
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Reviewed 28 September 2020 via mobile

Very safe. The Hotel is very confortable. very good mattress and pillows. excellent room with water crackers, tea and minibar. excellent cleanliness. excellent breakfast. The people are very friendly and able to solve complicated problems quickly and always thinking about the best solution for their guest.

Date of stay: September 2020
Trip type: Travelled solo
1  Thank 82anabelaf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claudio Catani, Direttore generale at Brunelleschi Hotel, responded to this reviewResponded 1 October 2020

Dear Guest,

Thank you so much for sharing your experience at the Brunelleschi Hotel on Tripadvisor with all the people of this community.

All information and details that you have given are precious for us.

We are honored to read that you have enjoyed the cleaning of rooms and Hotel, the Breakfast and the comfy of our mattress and pillows. Our Guest can choose between 4 typology of cushions Comforel, Lavalbe, Passion and Pure Wool.

Thank you very much as well for you kind words in regards to the Brunelleschi’s Team. It is our daily effort to exceed guest’s expectation and make you feel like home.

Last but not least we thank you for feeling safe, now more than ever, in this historical moment, it is very important for us make our Guests feel safe and let them leave a memorable experience at the Brunelleschi!

We do trust to welcome you again soon at the Brunelleschi Hotel, Your Home in Florence.

Kindest Regards,
Ambra Agostini
General Manager Assistant

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A Tripadvisor Member
Reviewed 28 September 2020

Right in the historical centre of Florence, 2 minutes walking distance to the Duomo. Interior and rooms are very stylish, staff and service are impeccable, over all atmosphere is very nice: upscale yet relaxed.

Date of stay: September 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank A Tripadvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claudio Catani, Direttore generale at Brunelleschi Hotel, responded to this reviewResponded 1 October 2020

Dear Guest,

Thank you so much for sharing your experience at the Brunelleschi Hotel with us on Tripadvisor.

We are delighted to read that you have liked the décor of your room and that you enjoyed the location of Brunelleschi Hotel, located in the heart of Florence, so close to the most important museums, churches and restaurants.

We will share your words with all our Team.

We do trust to welcome you again soon at the Brunelleschi Hotel, Your Home in Florence.
Kindest Regards,
Ambra Agostini
General Manager Assistant

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 September 2020

The room was extremely comfortable, with lovely high ceilings a comfortable bed, a large bathroom with a bath tub. Service was exceptional and given with a smile. Staff were very attentive. Location was ideal, central yet relatively calm. I highly recommend this hotel.

Date of stay: September 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank michele f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claudio Catani, Direttore generale at Brunelleschi Hotel, responded to this reviewResponded 1 October 2020

Dear Michele F. ,

First of all thank you so much for sharing your experience at the Brunelleschi Hotel on Tripadvisor with all the people of this community.

All information and details that you have given are precious for us.

We are happy to read that you have enjoyed the comfort of our beds and spaciousness of our rooms.

Thank you also for your kind words in regards to the Brunelleschi’s Team.
It is our daily effort to exceed guest’s expectation and make you feel like home, starting from the smile!

We are waiting for you soon at the Brunelleschi Hotel, Your Home in Florence is waiting for you!

Kindest Regards,
Ambra Agostini
General Manager Assistant

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 August 2020

This is a fabulous hotel situated in a small courtyard in the best location in Florence
Our room had a full unobstructed view of the Duomo which was incredible
the room had windows on all 4 sides and was just amazing
the rooom is small but with a super round bed and stairs from the door
the bathroom is situated on the lower level
The hotel refurbishment is so tastefull and elegant
All the staff super freindly and helpfull
If you have a chance book in this hotel when you are in Florence
there is a musuem in the basement of the hotel as the tower is the oldest building in Florence

Room tip: full view of the duomo
Date of stay: August 2020
    • Value
    • Cleanliness
    • Service
Thank P3962PGphilips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claudio Catani, Direttore generale at Brunelleschi Hotel, responded to this reviewResponded 13 September 2020

Dear Guest,

Thank you so much for sharing your experience at the Brunelleschi Hotel with us on Tripadvisor.
All information and details that you have given are precious for us.
We are delighted to read that you have liked the Deluxe Executive Panorama, a very romantic room with a 360° view of San Lorenzo, Santa Maria del Fiore, the Giotto Tower, The Brunelleschi’s Cupola, Palazzo Vecchio, Fiesole and the Piazzale Michelangelo.
We also thank you for the beautiful words spent for our Staff, our aim is to satisfy all Guest's requests and desires.
It is our daily effort to exceed guest’s expectation and make you feel like home.
We do trust to welcome you again soon at the Brunelleschi Hotel, Your Home in Florence.
Kindest Regards,
Ambra Agostini
General Manager Assistant

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 August 2020

I have not written reviews for a few years because in my travels I have found normal hotels without anything notable to report. This hotel deserves a full review. Everything perfect, cleanliness of the room (today very important) comfort, kindness of the staff, superb and very varied breakfast. This hotel is very centrally located, a few steps from the historic center and a 10 minute walk from the S.M.Novella train station. Congratulations Director. I appreciate the bottle of Prosecco in the nice room .
Piteryunior

Room tip: I prefer quite room so higher floors
Date of stay: August 2020
    • Value
    • Service
Thank piteryunior
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claudio Catani, Direttore generale at Brunelleschi Hotel, responded to this reviewResponded 13 September 2020

Dear Mr. Piteryunior,

We Thank you for choosing Brunelleschi Hotel for your stay in Florence and for sharing your experience at the Brunelleschi with us on Tripadvisor.

We are honored to read that we are your first review after years, it is very important for us.
Also very happy to read you enjoyed the very central location of the Hotel, situated in the heart of Florence, so close to the most important museums, churches and restaurants.

Thank you very much as well for you kind words in regards to the Brunelleschi’s Team and to the cleaning of the Hotel, now a very important aspect.

It is our daily effort to exceed guest’s expectation and make you feel like home with very special details.

We do trust to welcome you again soon at the Brunelleschi Hotel, Your Home in Florence.

Kindest Regards,
Ambra Agostini
General Manager Assistant

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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