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All reviewsgreat locationponte vecchiobreakfast roommarble bathroomside streetcentral locationwithin walking distancelovely hotelfront desk staffpastriesthe hotel staffroom keyroom numberdeluxe roomnice sizetrain stationincluded breakfast
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22 - 27 of 815 reviews
Reviewed 13 May 2018

Absolutely the best location. Walk to museums shopping , restaurants. When we go to Florence we will definitely stay there again. The hotel served a great breakfast every morning. It was clean and great service. Location is quite compared to be in the plaza.

Stayed: June 2017, travelled with family
2  Thank rocketteiceprincess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 May 2018

We were so sorry that we were only booked here for one night. It is a great hotel. Walking distance to shopping, restaurants and most of the sights/museums. Front desk staff were helpful, friendly and spoke English very well. Took our luggage up for us and showed us around the room (yes it is small, but functional for what we needed - sleep). They provide a cell phone that you can take out with you to make calls or look things up (we did not have a data plan for Europe so it was such a bonus that we didn't always have to look for wifi). Breakfast was included and quite substantial (for a European breakfast). They had meats and cheeses, yogurt, fresh fruits, pastries, breads, as well as juices, sparkling wine, espressos etc. The only negative was that we had an adjoining room with our son's family and we could hear them even with the door closed.

Room Tip: If you have an adjoining room you can hear the people next door.
  • Stayed: April 2018, travelled with family
    • Location
    • Cleanliness
    • Service
3  Thank trave16ear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 April 2018 via mobile

We recommend Pierre Hotel. It is very nice and centrally located. We arrived by train and walked to the hotel (13) minutes. We were able to walk from the hotel to every location. The room was a nice size and very comfortable.

Stayed: April 2018, travelled as a couple
3  Thank Mark B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 April 2018 via mobile

This hotel is centrally located, great for shopping, sightseeing, etc. That is about the only positive we've experienced. The front desk staff were not very friendly upon arrival. When we asked for a walking map, it seemed like we were inconveniencing them. Our room was spacious, but the bed was like concrete. We visited in April, so we didn't need it, but they don't have air conditioning. The bathroom was very small & there was a hole in the shower door, so every time we showered, we had a flood on the floor. They only give you 2 towels, so we couldn't mop up the floor. There is shower gel, but no washcloths. So bring your own. We had to pry the safe open with a butter knife each time. I realize it is an old Italian hotel, but come on , 4 stars?? Not even close.

Stayed: April 2018, travelled as a couple
Thank evilstepmommy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 April 2018

Excellent location with easy access to all of the main sites. The hotel had a very nice Florence charm. The Staff was excellent, especially the front desk staff who were more than happy to accommodate some personal needs. Breakfast was well stocked and very tasty. We will certainly stay here again!

  • Stayed: March 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Richard W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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