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All reviews quadruple room close to the airport bus stop stayed here walking distance supermarket property taxi floor reception
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7 - 12 of 133 reviews
Reviewed 4 weeks ago via mobile

Was here for a night with my husband and for the price, the room was good and breakfast was great.
The staff both at check-in and check out were not enthusiastic but when you are a traveller from Africa, you learn to lower expectations.
What surprised us was someone knocking at our door twice at night after 10pm - must have missed their room - and even though we called the reception, no one checked on us, and there was no follow-up at check out.

All-in-all, for the price and ease of connecting to Florence by public means, we would stay here again.

Stayed: September 2018, travelled as a couple
Thank Victoria C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 August 2018 via mobile

Really nice hotel not too far from city center. Good bus link to center. Family room quite spacious with good air conditioning. Breakfast is grand and so much choices. Receptionists all helpful. Good car parking.

Stayed: August 2018, travelled with family
Thank BibiVillareal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2018 via mobile

Incredible but is true my computer was stoled from the safety box......We have left the hotel and 2 hrs later we have called the reception desk the personnel poorly spoke English and mentioned they can search the room until the next day. Next day we called 3 times and they mentioned to call later as no person to see the room , after we contacted Best Wester Customer service we receive a response that our computer was not there any more.....

Stayed: July 2018, travelled with family
7  Thank Oscar S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOTELNORDFLORENCE, Guest department service at Best Western Plus CHC Florence, responded to this reviewResponded 30 July 2018

Dear Oscar S
We are very sorry for what happened, sometimes our guests forget items in their rooms and our procedure is to notify the guest of the forgetfulness or guests contact us and organize the shipment together through a courier of our trust. In this case the only owner of the security code when the room is occupied is the room owner and the emergency personnel in case of a forgotten code. At the time of departure or during your stay for any problem you can contact our staff always attentive to helping guests. Unfortunately, after careful research, no objects were found, and it is always a good thing on holiday to remember places where one has been and to think about the personal items collected before accusing someone. Do not hesitate to contact us at 0039 055431151
cordially
Giuseppe
Guest department service

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Reviewed 23 July 2018 via mobile

Rooms were very clean and comfortable. It was winter and very cold outside, nonetheless we could keep the room warm with no problems at all (you can regulate temperature up to 30 Celsius degrees). It was quite cold in the restaurant, though (some mornings I had to have breakfast with the coat on).

Would choose it again.

Stayed: February 2018, travelled on business
Thank lmtp80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOTELNORDFLORENCE, Guest department service at Best Western Plus CHC Florence, responded to this reviewResponded 26 July 2018

Dear lmtp80
We thank you for sharing your stay at the Best Western Plus CHC Florence, it is very important for us to know that our guests have had a pleasant stay and appreciated some of our services.
Florence is a very hot city in the summer and finding some relaxation after long walks in a comfortable room is the best way to end a day
Do not hesitate to contact us for your next stay!
Cordialmene
Giuseppe

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Reviewed 23 July 2018

I was in Florence on business and needed a hotel for 1 night near the airport. I found this hotel on-line and the prices and ratings were good. So, I booked one night. I was not disappointed. Staff were friendly, prices quite reasonable, breakfast was very nice, the room was exceptionally clean, and the hotel is a 5-min, cab ride from the airport.

The hotel is a bit old and worn looking so it could use a "face lift". The surrounding area is not in the nicest and touristy section of Florence, but I walked around in the everning with no problems. I would stay here again.

Room Tip: Upper floors - gets you away from the street noise, hotel bar, and lobby.
  • Stayed: June 2018, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOTELNORDFLORENCE, guest department service at Best Western Plus CHC Florence, responded to this reviewResponded 26 July 2018

Dear David M
Thank you for sharing your stay with us at the Best Western Plus CHC Florence. We are very happy that your business trip has been accompanied by a pleasant stay with us. we are pleased that he found our breakfast abundant and colorful offers a pleasant awakening.
Our strategic position includes the possibility of reaching the airport in a few minutes and with few waits.
Do not hesitate to contact us on 0039055431151 for your next business trip to Florence!
cordially
Giuseppe

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