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All reviews top floor modern art hotel design great location excellent boutique hotel beautiful street free mini bar high end shopping nespresso machine fabulous stay lovely terrace staff was extremely helpful high ceilings breakfast is served breakfast room common areas enjoyed my stay
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Reviewed 4 weeks ago

Small hotel at the city center. All attractions could be reached by 5-10 minutes easy walking. Perfect for shopping. Hotel was refurbished few years ago, everything is fresh and looks well. They has a modern design, many elements are for sale and you can by if you like some paintings of pictures...Rooms are big enough taking into consideration the location. Nice terrace at the fifth floor with the city view for breakfast in the mornings and refreshments, tea and coffee 24 hours.

  • Stayed: October 2018, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Andrei B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Milu, Responsabile relazioni pubbliche at Hotel Milu, responded to this reviewResponded 4 weeks ago

Dear Andrei,

We want to thank you for your nice review and also for choosing Milu Hotel for your stay in Florence.
We are really glad to know that you liked the hotel and its modern design. We put so much effort in what we do everyday and it's realyy nice to see that our guests are happy and satisfied by their stay.
We hope we can host you again soon, for your next trip in Florence.


Warm regards,
Milu Staff and Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

I stayed for one night in room 304. It was spacious, very clean and pleasant with modern finishes but with the old world high ceilings and long shuttered windows. The hotel itself is very well located in the city center but on a quieter, sophisticated street. The interior of the hotel was fascinating- many art pieces exhibited along the beautiful, industrial style stairwell. The elevator is also modern, new and spacious. The common areas are in excellent and appealing conditions and pleasant to sit down for a complimentary coffee while you read. I loved my stay there. The staff was very polite and helpful. I would recommend this to any traveler. They well exceeded my expectations. I will definitely stay again.

  • Stayed: October 2018, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Thank Hilda E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Milu, Responsabile relazioni pubbliche at Hotel Milu, responded to this reviewResponded 4 weeks ago

Dear Hilda,

thank you so much for this nice review you decided to share with us and other users.
We are really happy to hear that you liked our hotel and its amazing location: in the middle of Firenze!
We really do our best to make this hotel as nice as possible and it makes us happy to receive great feedbacks from our guests.
We hope to see you again soon, for your next visit.

Kind regards,
Milu Staff and Management

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Reviewed 4 weeks ago

Excellent hotel in perfect location.Walking distance to all main sites as well as Firenze SMN station.Staff very friendly and helpful.Great view from breakfast room. Great breakfast selection. Rooms were spacious and clean.

Stayed: October 2018, travelled with friends
Review collected in partnership with this hotel
Thank Getaway188608
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Milu, Responsabile relazioni con la clientela at Hotel Milu, responded to this reviewResponded 4 weeks ago

Dear Getaway188608,

thank you so much for this nice review.
We are really happy to hear that you liked the hotel and the staff. Our guests' happiness is really important to us and we do our best to make you feel comfortable.
We hope to see you again soon, for your next trip in Florence.

Kind Regards,
Milu Staff and Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 October 2018

If you’re looking for a quiet high quality small hotel this is it. great location, great staff. Everyone was very helpful with getting around our anything we needed the rooms are very well furnished.We had a room with a balcony that overlooks the main street in Florence

Stayed: September 2018, travelled as a couple
Review collected in partnership with this hotel
Thank kevin m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Milu, Guest Relations Manager at Hotel Milu, responded to this reviewResponded 10 October 2018

Dear Kevin, thank you for sharing your experience with future travelers, and for staying with us while your time in Florence. We are very glad that you enjoyed the hotel, the location and the staff! Our Deluxe rooms with balcony are perfect for travelers seeking for more space and privacy to rest in the room after a long day walking around the city. We hope to see you in the future and it will be our pleasure to host you again! Milu Staff & Management

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Reviewed 8 October 2018

We enjoyed your stay at the Hotel Milu. It was in a great location to many attractions, including the train station. They had a nice complimentary breakfast and we especially enjoyed the outdoor patio when eating or unwinding. The only disappointment I had with this property, as well, as all 5 properties we stayed at in Italy, is there is no washer and dryer. Many people traveling to far away destinations cannot pack for a full trip, so being able to throw a load of laundry in at the end of the day would be so much appreciated! This property, as well as others, do offer a service which is very pricey, and you can walk to a laundromat, but it’s hard to squeeze that in during a busy travel schedule (getting to and from the laudromat with your load, finding 1-2 hours to sit there and wait can be frustrating).

  • Stayed: September 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank GGG65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Milu, Guest Relations Manager at Hotel Milu, responded to this reviewResponded 10 October 2018

Dear Guest, thank you for staying with us while your time in Florence. We are glad you enjoyed the Rooftop, is a nice way to start your day having breakfast or to take a pause during the day. We are really happy that your overall experience at Milu Hotel was positive, but at the same time we are sorry that our Same day laundry service did not fulfill your needs, we really value your feedback helping us to improve everyday, and you can be sure we will keep in mind your suggestion about it! Hoping to welcoming you again! Milu Staff & Management

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