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All reviews street noise old world classic hotel old style breakfast buffet the hotel staff bring earplugs mini bar opera house old palace pastries fourth floor central location large bathroom main sights air conditioning wi fi
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17 - 22 of 596 reviews
Reviewed 25 July 2018

Stayed here for two nights. Lovely grand hotel right in the middle of everything but in a nice quiet street. Can't beat the location for Palermo.

Good breakfast. Lovely staff. Great service. Very good at organising everything and very helpful.

The rooms are lovely if you love the classic style.

Loved our stay.

Room Tip: Ask for a room away from the street.
  • Stayed: July 2018, travelled with family
    • Sleep Quality
    • Rooms
    • Service
2  Thank SabinaXavier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 June 2018

Our family stayed at this hotel having not booked it beforehand.
We stayed in 2 rooms on the third floor.
The rooms were clean and serviced regularly.
The staff were friendly and amazing and could not do enough for us.
They arranged for airport transfers, car hire etc.
Nothing was too much for them.
I would highly recommend you stay at this hotel.
It is a classic hotel with great service and in a beautiful location.
Well done Grand HotelWagner.

  • Stayed: June 2018, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank bilvel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2018 via mobile

Concerning street noise: I had a first floor room on Wagner. With the windows closed, the street noise didn’t bother me. However, I didn’t realize that the AC is controlled by the front desk (common in Sicily) and it kept turning off.

Excellent location for sightseeing. Excellent breakfast buffet in a pleasant, light room on the top floor. Modern, nice bathroom.

Weak WiFi in my room, so I went to the lobby sometimes. I prefer more modern room decor, but this hotel is all about classic style.

Stayed: May 2018, travelled solo
Thank Eve T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 June 2018

We enjoyed this classic hotel and it was the staff that were most wonderful (particularly Wim and Roberto). They helped us with several items, particularly with parking as we had a very early flight.

The hotel has large rooms and bathrooms, is very centrally located and was good value.

  • Stayed: May 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank DixieGT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 June 2018

We spent two nights here at the beginning of our two week vacation. Unfortunately, we lost a bag on arrival at the Palermo airport. The staff was very helpful and fortunately, we recovered it before moving on. They helped us a lot with this tragedy and it worked out perfectly for us. The hotel has ornate classic beauty. Our room was a bit cramped but we were not too bothered. The rooftop restaurant served a breakfast buffet which got us off to a good start.

  • Stayed: June 2018, travelled as a couple
    • Value
    • Location
    • Service
1  Thank Chikarasailor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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