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All reviews cakes third floor free mini bar small hotel packed breakfast other hotels rooms were spotless cassata sky tv restaurant recommendations wonderful hosts the entire staff great shower small lift an early flight highly recommend this hotel every morning
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Reviewed 11 October 2018 via mobile

I can’t say enough good things about this place. It’s a hotel that really adds personal touches and goes above and beyond to make you feel comfortable and welcome. It’s in a great location and very very clean. I alike some of the other guests noticed the fragrant smell the first moment I walked in my room as it had just been cleaned but after the day out when I came back the smell was completely gone. My friend never smelled it in her room at all. It wasn’t an issue for either one of us I like knowing my room was very clean! They emailed us the day before our flight and asked if we needed their driver to pick us up from the airport with a quote that is much less than what a taxi would have cost. We accepted and Mario was there when we arrived and was super nice. They also arranged for him to take us back to the airport at 5 am since we had an early flight. We arrived at the hotel at 930-10 am and they even had both of our rooms ready and let us check in early no extra cost. Then showed us to our rooms and showed us how everything worked which was so nice. They stock the mini fridge with waters and soda and tell you that it’s free of charge if you need more they will get it for you again no extra cost. I travel quite a bit and stay at a lot of hotels but this has moved up to one of my favorites. Thank you so much Paolo and Antonella for making us feel welcome in Palermo! Hope to be back again some day.
PS Antonella makes these little breakfast cakes that are delicious! Please try them and this hotel if you are ever in the area

Stayed: October 2018, travelled with friends
Thank arc2208
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ALMA_HOTEL, Proprietario at Alma Hotel, responded to this reviewResponded 4 weeks ago

Thank you for this amazing review!!
We are happy that you enjoyed all the details of our Hotel (from our taxi to the cleaning of the rooms), for us it's very important that you notice it :)
Come back to see us, a big hug!

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Reviewed 6 October 2018 via mobile

I have been home for 3 weeks, and I wish I could be strolling around Palermo, knowing I would be returning to the Alma Hotel at the end of the day. The location is perfect for exploring the city.
The Alma Hotel is in a large old building on the 3rd floor, accessible by the smallest elevator you have ever seen, or up a beautiful marble spiral staircase. I took the stairs to burn off calories. Think of it like a hotel condo. There are different hotels on each floor. The Alma also has new rooms on the 6th floor, which is where we stayed for 4 nights. The room was very nice, with a good heavy shade to keep out sunlight. It is in the city, so you will hear noise. The bathroom was clean and a good size with a great shower. In the morning, you go to the 3rd floor where there are cakes and sweet breads made by Antonella, and other breakfast foods, all delicious. Coffee is made to order and brought to your table.
Antonella and Paolo are truly wonderful people, both are friendly and helpful. Paolo took care of our car for us after we parked it in the street (such a simple sounding comment for a truly arduous experiance).
Do NOT drive in Palermo except for arriving and leaving. It's insane. Paolo will have your car put somewhere and call for it when you go. It is worth every €.
We were leaving for a 5 day road trip and they called a hotel in San Vito lo Capo for us and made a reservationat a place they like. We are truly grateful! Look no further, this is the place to stay.

Stayed: September 2018, travelled as a couple
Thank lorrilux
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ALMA_HOTEL, Proprietario at Alma Hotel, responded to this reviewResponded 4 weeks ago

Thank you so much for your review about the Alma's services!
We hope see You again in Palermo :)
All the best!

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Reviewed 6 October 2018 via mobile

We spent one night at the Alma before our early flight to Rome.
Very pleased with this hotel.
Highly recommend.
Convenient location.
Room was new, immaculate and such a nice touch with free drinks in the mini- bar. I think this is the first time seeing that welcome gift from a hotel- great idea!
The owners are lovely and caring and have a true passion for what they do.
Loved the shower- amazing!
The only odd thing about the hotel is that it is in a building shared by other hotels and B and B’s so it is a little hard to find but the GPS in the car will lead you directly to the address.
Also a shout out to the women at the reception desk - they were very sweet and welcoming and came up to our room to help us unlock our safe!
I highly recommend this hotel.
Thank you Alma for our great night in Palermo at your hotel.

Stayed: October 2018, travelled as a couple
Thank deltababe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ALMA_HOTEL, Proprietario at Alma Hotel, responded to this reviewResponded 4 weeks ago

Many thanks for this very kind review :)
We are glad that you spent good time with us and that you enjoyed our beautiful city!
We wait for you next time for more than one night!

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Reviewed 5 October 2018 via mobile

What a wonderful hotel this is, led by the amazing Antonella and Paolo. We spent just three nights at the Alma and had an awesome experience with our kids aged 9 and 10. The service here exceeded many experiences we have had at 5 star hotels. The Alma folks should open a hospitality school, seriously they are so good at what they do.

We were warmly greeted and checked in, Paolo and Antonella know how to connect with people and make you feel very comfortable, like old friends. We were accompanied to our room where a brief induction was given. There is plenty of storage, a room safe, brilliant shower head and USB outlets. Thank goodness the WiFI was excellent and consistent which made for a pleasant stay for my 10 year old son. Housekeeping always did an immaculate job and the breakfast was delicious with great barista made coffee each day. There is complimentary water and soft drinks in the mini bar each day.

The hotel made great recommendations for dinner both were just a few minutes walk away. One called the Locale , which was amazing and memorable and unfortunately I can’t remember the name of the second. Maybe ask the staff, they are very helpful.

There is a Coop supermarket just 3 minutes walk away, and most sights can easily be walked with half an hour. Alma did organise a driver for us to do a half day trip to Monreale, which you must absolutely see, it’s stunning. The Hop on Hop off bus is 5 minutes walk, A’s is the free tourist bus. Worth doing the city loop in either one of these to get your bearings.

Thank you for all your help with our stay Paolo and Antonella, you have a wonderful team there and we hope we can return one day to experience Palermo again. We fell in love with Alma, Palermo and Sicily.

Stayed: October 2018, travelled with family
1  Thank Kristie V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ALMA_HOTEL, Proprietario at Alma Hotel, responded to this reviewResponded 4 weeks ago

Thanks to you Kristie for this great review and your beautiful words about us and our Hotel!
We are very happy that you enjoyed every aspect of Palermo and Monreale :)
A big hug from all the staff, we look forward to see you again in our city!!

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Reviewed 5 October 2018 via mobile

We had 2 nights , family of 4, with inter connecting rooms with 2 double beds excellent air conditioning , great wifi and Sky TV

Once you ignore the nondescript building that houses other B&B’s, apartments, offices and the tiniest, slowest elevator, the Alma Hotel shines with hosts Paolo and Antonella doing whatever they can to make your stay comfortable and enjoyable. This also filters down to their staff too. Everyone is polite, friendly, efficient.

The rooms are fresh and clean. Nice touch to have USB charger slots behind bed. Breakfast was simple with home made cakes the highlight. Free minibar (water and soft drinks) was also a nice touch. Breakfast area is near reception so it can be a little crammed.

We found the location ideal for us. Lots to see within walking distance , plenty of choice for food.

We organised transfer to and from airport through Alma Hotel (lots of luggage so Taxi not ideal). Also hired a driver who took us to Montereale and also Botanic gardens to see Australian Moreton Bay fig trees. The driver was good value and convenient as we didn’t have much time in Palermo. English was an issue but no problems as we called Paolo to explain to the driver a few detours we wanted to make. Top service !

Overall, I thought Alma Hotel was good value aided by great service from the hosts. I would have no hesitation in recommending this hotel.

Grazie Paolo and Antonella.

Stayed: September 2018, travelled with family
Thank RoosterJo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ALMA_HOTEL, Proprietario at Alma Hotel, responded to this reviewResponded 4 weeks ago

Thank you for your kind review :)
We are happy that you and your family have spent nice time with us in our hotel, also palermo is beautiful and now you know too!
Come back to visit us,all the best :)

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