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All reviews secure parking min walk room was large rooms are modern big city wonderful hotel boutique hotel would stay again three nights maintenance specialties cons naples luggage sights
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Reviewed 11 October 2018 via mobile

We arrived on morning ferry from Naples at 7:30am and staff wee super friendly and helpful, letting us park our car in the secure car park before we checked in at 1pm. Room was huge, comfy bed and good shower (if a little leaky!).

15 min walk to tourist centre along pretty streets with lots of genuine restaurants and shops away from the cruise crowds and tourist tat.

Breakfast was usual fare and overall a good price for a decent comfy room and super lovely staff. Would stay again.

Date of stay: October 2018
Trip type: Travelled as a couple
Thank Tim H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 September 2018

Not a 4 star hotel more like 2 star. The room is not soundproof there was crashing and banging and slamming of doors until well after midnight The facilities are very poor. We
Are in a very expensive sujte. We wanted 2 tvs, only 1 of them works. There is no chance of anything i n English not even BBC world. The wiring is poor, to switch the air con off you have to do it at the fuse box. There is no pay TV. The so!arium is a tiny terrace with no facilities which you get to via a messy conference room. The window is dirty. No chairs on the balcony. One air con unit very dirty

In conclusion very very poor value for money.

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank annemariemicallef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2018 via mobile

We had a joyful stay on summer holiday at Parlermo, we arrived earlier by 12ish & they immediate allowed us check-in, staff are caring, efficient & always smile, FLUENT English, Hotel Manager super helpful & nice he guided us the bus station.

The hotel keep in well condition, rooms is very clean, air-condition is cold enough, beding towel gels are renew daily, car park included, pet allow & super caring, more verity on breakfast not only Italian bread also have black coffee, fast internet.

Location is quite close to center, 10mins walk to bus station for tourist stuff the duration about 15-30mins depend where to visit (bus every 20mins), close everywhere on big/small restaurants by walking distance within 30mins though those streets, drove to Mondello beach around 30mins on normal traffic (traffic on summer time).

We really satisfied on this hotel, comfortable & calm place, we highly recommended.

Date of stay: August 2018
Trip type: Travelled as a couple
Thank emilytyl2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 April 2018

Pros:
- Location: (Walking) Ignazio Mormino Museum of Art and Archaeology (14mins), Arsenale di Palermo (15mins), Palazzo De Gregorio (15mins).
- Bathroom amenities: Liquid hand soap, body wash, shower gel, shower cap, vanity kit, shoe sponge, sewing kit, tissues, average quality hairdryer.
- As many have previously mentioned, the highlight of this hotel is the incredible staff! Service at its best! The staff here is better than most 5 star hotels.
- Free in-room WiFi (but see ‘Cons’).
- Large, spacious room.

Cons:
- WiFi speed is incredibly slow (and most of the time, it didn’t work at all). Average in-room speed of only 0.4Mbps and parts of the room with zero coverage.
- A deeper cleanliness could be better. The telephone and the toilet button actually looked dirty when you pushed it in.
- Limited storage space. While the room was large, there was almost no space for storage.
- Air conditioner did not function, thus the room was incredibly hot during the night and opening the window let in too much noise, making sleep difficult.
- The room was more 3 stars than 4 stars. TV extremely small, very hard mattress, limited breakfast (no fresh milk), room needs major maintenance.

Date of stay: April 2018
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank 52_hotels_in_2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 April 2018

This is a lovely hotel in the poshest area of the town.
Rooms are modern and very comfortable, breakfast offers a lovely range of specialties from Palermo.
Staff couldn't be more welcoming and helpful. Lovely.

Date of stay: April 2018
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank arimaior
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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