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All reviews nice hotel a sea view room beach towels public bus nice size junior suite old style perfect location renovation mirror
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Reviewed 1 August 2016

Date of stay: July 2016
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Amoma.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Direzione_CRM, Responsabile relazioni con la clientela at Mondello Palace Hotel, responded to this reviewResponded 3 August 2016

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Reviewed 28 July 2016

The only one hotel close to the beach in the area, but... On most floors rooms are extremally small and need renovation. Beds are tiny (size - single), tile floor. To go to the beach, you have to cross the street. There is a little part excluded for hotel quests with beach chairs, but it is really small and crowded. Right next to it there is public beach, crowded as well. Pros: nice, big outdoor pool and good breakfasts.

Room tip: Higher floors have bigger rooms.
Date of stay: September 2015
  • Trip type: Travelled with family
    • Service
Thank DorotaMalgorzta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Direzione_CRM, Responsabile relazioni con la clientela at Mondello Palace Hotel, responded to this reviewResponded 29 July 2016

Dear custome,Thank you for your comment. We shall do our best to satisfy our clients and improve in the areas you pointed out. We hope to have you once again as our guest. Best regards

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Reviewed 18 July 2016 via mobile

When I arrived I thought the room was a little bare (as others mentioned) but it grew on me. Love a hard bed so very good for me, nice bathroom with good shower. Balcony facing the sea was large if a little concrete.

The position was great easy to walk to local restaurants & the beach. But my favorite place was the pool. Clean well maintained nice sunbeds & towels. My only small complaint was it closes between 1-3pm. When you want to relax you don't want to move so bit inconvenient.

Breakfast was ok but the lounge & outside space really nice. The staff were a bit hit & miss but was checked out by a really lovely & helpful man.

20-25 mins from the airport little less to Palermo, taxis quite expensive paid 45 euros to the hotel & 55 on the way back.

Mondello lovely place to stay & this is the best hotel on offer.

Date of stay: July 2016
Trip type: Travelled solo
Thank rosie38c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Direzione_CRM, Responsabile relazioni con la clientela at Mondello Palace Hotel, responded to this reviewResponded 22 July 2016

Dear Rosie, we are very happy that your stay was enjoyable and that you've been able to catch our strengths. We wait for you to spending another holiday together. Best regards

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Reviewed 14 July 2016

Mondello Palace was a great way to start the vacation. The room we had was for three people, a little tight but perfectly fine. Inside features plenty of place for hanging clothes up, a big bathroom and a patio. The hotel was perfectly located as we went back and for to Palermo which was about 20 minutes away. It is about a 10 minute walk into the centre of town with restaurants and gelaterias! The hotel gives guest beach passes that includes beach towels, beach chairs and umbrellas. The breakfast was delicious and abundant. The only down fall would be the staff as they are not as friendly as one would hope!

Date of stay: July 2016
  • Trip type: Travelled with family
    • Location
    • Rooms
    • Service
1  Thank Gabgagliardi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Direzione_CRM, Responsabile relazioni con la clientela at Mondello Palace Hotel, responded to this reviewResponded 16 July 2016

Dear customer, it is a real pleasure for us to read your words so full of praise and compliments! All of us in the Mondello Palace Hotel are pleased to hear that you enjoyed our location, that you have enjoyed guests beach passes and that our breakfast met your tastes. We hope to welcome you again in the future for the next stays in Sicily; best regards from Mondello.

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Reviewed 22 June 2016 via mobile

This hotel looks like it once was a happening higher scale hotel. The rooms are very simple and it appears they have tried to update it on the cheap. It's relatively clean but there is peeling paint and mold if you look carefully. The beds are hard as rocks. It still has some of its former charm but it also screams that it badly needs updating and some TLC. The grounds and pool are quite nice, the view from our room was nice but somewhat obstructed. The beach is lovely but again across the road...so not exactly what I would consider a beach hotel. The staff were somewhat helpful and pleasant but not overly friendly. For me, this was a two star...maybe a three star property at best, and not value for your money particularly when you can find really lovely accommodations in Sicily for reasonable prices. Wished I had stayed here in its hay day....not today when it just feels tired.

Date of stay: June 2016
Trip type: Travelled with friends
1  Thank Cashmra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Direzione_CRM, Responsabile relazioni con la clientela at Mondello Palace Hotel, responded to this reviewResponded 23 June 2016

Dear Cashmra , Thank you for choosing to stay with us. We regret very much that your feeling was not fully positive, but we want to point out that the Mondello Palace Hotel is since many years and continues to be today a place of excellence; over the years, of course, we have made several renovations that have allowed us to keep the 4 stars that have been assigned us from the organ in charge, after fulfillment of several Ospitality criteria. However, we hope you'll come back to guarantee you a stay up to the standards that we usually offer. Best regards

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