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All reviews old world charm breakfast room faded glory seen better days bygone era grand old lady public rooms grand dame via roma old style elegant hotel high ceilings cannoli rooms are large pastries location is excellent excellent breakfast
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Reviewed 15 April 2018

rooms are fine but we kept hearing water from the rooms upstairs. Every time someone flashed the bathroom we were thinking that we are about to drowned . Breakfast was ok but no more than that . the people who work at the hotel were very nice and the parking service is good

Date of stay: April 2018
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank vered335
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 April 2018

A grand and historical hotel of great beauty and old charm, yet with modern conveniences. A pleasure to stay at this institution. A rare combination of style, fashion and beauty in a hotel from a bygone era.

Room tip: Nearby, try eating at the casual Tondo restaurant for all, especially fish and pizza.
Date of stay: April 2018
Trip type: Travelled as a couple
Review collected in partnership with this hotel
1  Thank puccini1858
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 April 2018

Stayed 2 nights while visiting Palermo. The hotel has clean and renovated bedrooms and the common parts are very impressive with lots of marble and mirrors but need some refreshing.
Not all the rooms can take an extra bed and this was mildly annoying as we arrived at midnight and the bed was not prepared.

But the breakfast choice is excellent and included in the bill. Staff are few and far between but very helpful when you find them.

Room tip: 248 can take a spare bed.
Date of stay: April 2018
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank Jervis59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mimmo F, Front Office Manager at Grand Hotel et Des Palmes, responded to this reviewResponded 12 April 2018

Dear Guest,
Thank you for sharing your recent experience with us.
We are sorry for the inconvenience upon arrival and we truly hope to welcome you again.
Sincerely
M.Ferrante

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 April 2018 via mobile

Currently staying in this wonderfully styled hotel .. thoroughly recommend to anyone wanting an authentic Sicilian adventure .. just beautiful with gorgeous breakfast buffet to suit all tastes ~ I would definitely book again as right in the centre of town with good access to everything

Date of stay: April 2018
Trip type: Travelled as a couple
Thank Trail764909
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mimmo F, Front Office Manager at Grand Hotel et Des Palmes, responded to this reviewResponded 12 April 2018

Dear Guest,
Thank you very much !
Wea are so looking forward to welcome you again !
Sincerely
M.Ferrante

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 March 2018

The hotel is very 'old style' grand and definitely shabby round the edges!! It could be so beautiful if it had a complete refurbishment taking account of the history of the building and it's contents. It is in a wonderful position on the edge of the old part of Palermo and next to shopping district. The breakfast is delicious but do not have the coffee they leave out; order a cappucino from one of the attending staff instead!!

Date of stay: March 2018
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank evaodonovan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mimmo F, Front Office Manager at Grand Hotel et Des Palmes, responded to this reviewResponded 2 April 2018

Dear Guest,
Thank you for sharing your feelings and memories regarding your recent stay with us.
I am sorry that your experience left you a little disappointed and I hope your next visit will be more pleasant than the previous one.
Sincerely
M.Ferrante

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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