I choose this hotel because of its proximity to the Arena as we were attending the Opera Festival. It really is ideally situated, very close to the Arena and within easy walking distance of many of Verona's famous sites including Castelvecchio, Casa di Guilietta and the Piazza delle Erbe.
The staff at the hotel are super helpful. We had to rearrange our stay several times because of Covid and they graciously moved our stay although we had originally booked on a non-cancellation deal. A special mention must go to Luisa who met us at breakfast on our final day to make sure we were able to get to the airport given that there was a taxi strike. She managed to arrange a private transfer for us instead.
We had a deluxe room which was more than adequate although not large. The air conditioning worked a treat - much needed as temperatures were in the 30s throughout out stay.
The hotel offers a good buffet breakfast at the adjoining restaurant (Rubiani). Hotel residents get a 10% discount at the restaurant for other meals, but you may need to remind the waiter!

It was the worst experience in my life! We went there eith our car, the hotel has no parking spots, so after you check in, the wallet guy parks your car in a garage that’s about 2 kilometers away, before they take it, they check the condition of the car, and make a video..so that’s exactly how it happened this time too..they told us to call them the next morning one hour before leaving, so they can get the car for us!
The next morning, we went to have breakfast at 9:45, by that time the car was already parked in front of the hotel even though we never requested it. One of the tyres was completely damaged, this way the car wasn’t able to be driven! They told us straight up that they won’t take any responsibility for it! The video that was taken at the arrival “disappeared”, the person who took the video also “disappeared”! They refused to call the police for us!The only comment they made went further than it could ever: “you have nice clothes, expensive things, it should not be a problem tompay for it”..this comment came from nobody else but the owner of the hotel! They called service for us so we could buy new tyre, of course no financial support on their part!

Received an excellent warm welcome from staff upon arrival! Best location! Good for couples. Our original hotel was affected by the recent thunder storm and this hotel has gone exceptionally beyond what we expected. Thank you!