Been a while since my last review.This was entirely due to our visit to the hotel Maxim. Hotel itself was dull to say the least, needing some T>L>C. Although the room was very nice and comfortable. No restaurant open unless more than fifteen people.Reception was rediculously slow. and not a word of welcome or indeed any conversation at all. before leaving to go for dinner we had a drink at the bar..Completely empty. Very nice elderly member of staff looking after it and recommended a good restaurant. It was very good.Returned after 10pm bar shut. so early night'Early morning call 0600 to catch flight home from Verona
Tripped on way to answer the call, fell and broke my wrist, phone down to reception who were very uninterested, but did offer to send someone to take our luggage to car. Did go into restaurant and the spread was very good. I was not feeling like eating. so went to reception and booked out, No how are you or can we help...The hotel needs to send their staff for training and customer care. I for one would never book it again unless their attitude to customers changed.
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- Also Known As:
- Maxim Hotel Verona