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All reviews juliet's tomb small balcony air con stayed for two nights train station hotel is located yogurt walked everywhere the hotel staff few minutes walk excellent location short stay exploring verona quiet street would highly recommend this hotel on foot old town
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Reviewed 27 June 2022

In walking distance to all the sites I wanted to see in Verona. Just a few minutes walk from the Arena. Approx 23 min walk from the train station. Easy to find. Very friendly and helpful staff. Clean room and bathroom.

Date of stay: June 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Kjellaug T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
arianna montresor, Servizi per gli ospiti/front office at Best Western Pus Hotel De Capuleti, responded to this reviewResponded 25 July 2022

Thanks so much Kjellaug! We wish to have you here again us our guest. Kind regards, Arianna

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Reviewed 18 May 2022

Stayed for two nights. All worked well. Happy with the room. Minor problem with aircon immediately resolved with no fuss by staff who were consistently helpful and friendly. They sorted me parking for free no problem although that cannot be guaranteed.
The hotel is really close to pretty much everything you might wish to see in Verona. We walked everywhere through this beautiful city. I would recommend and return

Date of stay: May 2022
    • Location
    • Rooms
    • Service
Thank JJOH
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
arianna montresor, Servizi per gli ospiti/front office at Best Western Pus Hotel De Capuleti, responded to this reviewResponded 27 May 2022

Thanks so much JJOH!

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Reviewed 16 May 2022 via mobile

Pros:
+ Spacious triple room with a small balcony
+ Excellent air conditioning
+ Helpful staff
+ Clean, modern room and nice toiletries
+ Great location (2 min walk to the Old Town)

Cons:
- We didn't bother with breakfast as it was a bit confusing. At check-in they said it was a buffet but that we had to pre-order what we want the night before and pay extra for some items. But not all of the items available were on the form. Just seemed easier to go out for breakfast...
- Despite being a triple room, only two cups and a small number of tea bags were provided. Reception kindly gave us another cup, so it wasn't a big deal but I'm trying to be constructive!

Date of stay: May 2022
Trip type: Travelled with friends
Thank ARWoo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
arianna montresor, Servizi per gli ospiti/front office at Best Western Pus Hotel De Capuleti, responded to this reviewResponded 27 May 2022

Dear ARWoo, thanks for having chosen us and for your kind review, we're glad everything was fine. Thanks for your tips! About breakfast: buffet is available, we just asked guests to pre-order some products as: pancakes, porridge, fried eggs (for free) or milkshake/juice extract (on payment) in order to organize better breakfast service. Wishing to have you again as our guest, kind regards, Arianna

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Reviewed 20 March 2022 via mobile

Plus:
- Just 10 minutes walk to the Arena and old town
- Very friendly personell
- Whirlpool and Sauna (I did not use these)
- Good breakfast
- perfectly clean
Minus:
- Extremely small room
- for slightly more you find hotels with nicer rooms
- Pictures on the webpage a bit misleading
- We know already that a BW status is so useless (well, it saved 2 EUR)

Date of stay: March 2022
Trip type: Travelled solo
1  Thank mimainn
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
arianna montresor, Servizi per gli ospiti/front office at Best Western Pus Hotel De Capuleti, responded to this reviewResponded 19 April 2022

Dear guest, thanks so much for having chosen us and for your kind review, we're glad everything was fine and you enjoyed your stay! Thanks for your tips; just one thing: BW status isn't useless if you add services. For example, BW members could have breakfast for 1 euro instead of 8 (per day, per person). Diamond and diamond select members could have, exclusively in our hotel, 20% discount on services (as private SPA, laundry, bar service, etc), breakfast room service free of charge and so on.
Wishing to have you again among our guest, kind regards, Arianna /Guest relator

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Reviewed 21 February 2022

Staff went out of their way to make our stay comfortable and stress free - including booking a wheelchair on our behalf and helping with all logistics. Rooms are modern, clean, spacious, and the hotel is ideally situated for exploring Verona on foot. Everyone spoke perfect English and were on hand to help at any time of day or night. Highly recommend.

Room tip: We stayed in an accessible room on the first floor - spacious and lovely balcony over the street.
Date of stay: February 2022
    • Value
    • Sleep Quality
    • Service
Thank antonia443
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
arianna montresor, Servizi per gli ospiti/front office at Best Western Pus Hotel De Capuleti, responded to this reviewResponded 28 February 2022

Thanks so much Antonia! So glad we helped you in everything we need :) Wish to have you again among our guests, kind regards, Arianna

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