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All reviews beautiful hotel stayed in a junior suite perfect location breakfast was delicious tucked away third floor large bathroom st marks square canal palace rialto murano luggage palazzo
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Reviewed 15 December 2021 via mobile

Everything about this hotel exudes class. In my opinion, it is better than many 5* hotels I have stayed at. We stayed in a Junior Suite and the room was huge, and the bathroom was one of the most comfortable and spacious I have ever had. Beds were comfortable and we had all the amenities we needed. All the staff were friendly and helpful, and I really could not fault the hotel in any way. Location is perfect, tucked away from the main tourist areas that can sometimes be chaotic, yet still central to explore the entire old town. This was our 4th visit to Venice, and probably our most enjoyable, due in large part to this great hotel. We will definitely stay here again on our next trip to Venice! :)

Room tip: Could be difficult to find if it’s your first visit to Venice. If you can afford it, take a private water taxi from the airport.
Date of stay: December 2021
Trip type: Travelled with family
1  Thank barryjf
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 26 November 2021

The hotel is excellent. The range of rooms made it possible to choose something modest or over-the-top, and our family includes some of each. Breakfast was such a nice added benefit, as it made it possible to sleep in a bit and start the day off peacefully. Front desk service was attentive but not cloying.

Room tip: We loved room 203 for a couple that didn't mind not having a desk.
Date of stay: November 2021
    • Location
    • Cleanliness
    • Service
Thank Sarah D
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 30 August 2021

The hotel itself was amazing, the room we were staying in was so beautiful and truly Venetian in its style. We felt like we were staying in an old palazzo! The location was the best, the hotel is right on the canal, and once you step outside the neighbourhood is so picturesque. St. Marks Square and Rialto bridge are all walking distance and less than ten minutes. The breakfast was very good and had a wide range to choose from. But what truly made a difference in our stay was the staff, especially the front desk. Everyone was so wonderful and eager to help. A special thanks to Jessica who because there was a delay with our luggage at Venice Airport, did everything she could to make that period of time as comfortable and enjoyable for us as possible. Will definitely stay again when in Venice.

Date of stay: August 2021
    • Value
    • Cleanliness
    • Service
1  Thank sophiakmed20
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Giancarlo Negro, Direttore generale at Hotel Ai Cavalieri, responded to this reviewResponded 3 October 2021

Thank you for your kind review. We are glad to know that your stay with us was a pleasant experience.
Kind regards.
Giancarlo Negro -GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 August 2021 via mobile

Location is perfect just outside of the most crowded areas and you can walk pretty much anywhere in Venice.

Clean, beautiful hotel. Room we had was spacious and very beautiful. Breakfast is basic but sufficient.

Only minus for the pushy sales pitches at the reception. I have travelled a lot and once again I entertained myself by listening to receptionists sales pitches for various activities with their own mark on the price. Apart from that truly amazing hotel.

Date of stay: July 2021
Trip type: Travelled with friends
1  Thank mikkor849
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Giancarlo Negro, Direttore generale at Hotel Ai Cavalieri, responded to this reviewResponded 27 August 2021

Thank you for your review. We are pleased that you have appreciated our style of hospitality. I will report to the staff the observation regarding the promotion of non-hotel activities.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2021 via mobile

We shared the 403 room, a twin bed + a convertible couch for our kids.
The room was under the roof, very very cosy and charming. A huge spa bath in the room on top of a large bathroom. Amazingly quiet. We had the feeling to be alone in the hotel. The mattress was great. The aircon very quiet and efficient ... a real nest.
The staff was highly professional. The breakfast awesome. New delicious homemade pie every day. High quality from the fruits to the bacon & eggs. A nice terrace outside for the breakfast.
The hotel itself is absolutely charming with great Italian decoration.
The only negative thing to say was the 1 taxi-boat tour proposed by the hotel at our arrival. The price was 150€ for 4 and the chauffeur is not a guide at all ... not a word during the tour. You get the same stuff with a real guide for 27€/p. The only advantage is that the taxi comes and gets you at the hotel...a bit expensive service though. Would have appreciated at least to have a sympathetic guide speaking some English and telling us about the city and its buildings. This needs to be improved.
Anyway, awesome stay. We strongly recommend!

Room tip: Don't forget some clothes to cover your shoulders and legs to visit the Saint Marc Basilique. No way to get in otherwise.
Date of stay: August 2021
Trip type: Travelled with family
1  Thank Pierre59000
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Giancarlo Negro, Direttore generale at Hotel Ai Cavalieri, responded to this reviewResponded 27 August 2021

Thank you for your review. We are glad you enjoyed the style of our hospitality. Sorry for the boat tour, we will report this to our supplier.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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