I heard about this bar and restaurant and decided to visit while in Venice. Even though some of the reviews were negative. But, I thought I saw through them. When I arrived I must admit the menu gave me sticker shock. However, the atmosphere and my waiter convinced me to give it a try. Afterwards, I understood. Those who hated the prices felt the need to publicly hate the location. In short, the experience was worth every penny. My prime rib was the best I have ever had. (I am older and have traveled the US and the rest of the world extensively.). Secondly, the staff was a huge part of the overall experience. They do not just take an order and deliver it. They prepare the dish for serving and cater to your movement. I do not know how anyone describes them as arrogant or rude. I watched them all closely. They are true professionals. The manager was just as attentive. Overpriced? Perhaps a little. But, this was a truly amazing dinning experience. Every moment of it. I struck up a conversation with a couple next to me after hearing the lady commenting on their steak tartare. She was so gracious she passed some along on a piece of toast. They both said that was one of the best they have ever been served. Being a typical American I tipped my waiter. He made my evening.