The hotel is in a perfect location in the heart of Santa Croce, easily accessible to the rest of Venice on foot and surrounded by lovely little coffee shops, restaurants and bars with the canal running right beside it.
It's got an interesting set up in that the hotel is hosted within an old Venetian apartment block, with locals living in the same building. At first, we assumed we misunderstood the booking and it was an air b'n'b style rental; however, when our contact (Bernard) turned up, it became apparent that we were actually in a hotel!
Bernard was very kind and attentive (as were all the staff we accounted there) and the accommodation was very clean with great AC.
A couple of points to note is that we were told that the room was B&B and it wasn't, meaning we were a little mislead here; similarly, check-in/check-out times were quite strict and this wasn't highlighted until a couple of days before checking in to the hotel.
However, all in all, it was an ideal spot for travellers looking to have a base during their explorations in Venice, due to the location, cleanliness and friendly staff!More