Positives: Very friendly staff, helpful, good enough english. Fast broadband. Comfy large bed. Fairly big room (not quite as large as photos imply), lovely en-suite bath / shower / bidet in ours - not all have a bath. Fridge in room. Easily adjusted room heat / ventilation. Very good location for San Marco area. Superb hot pasta takeaway just a few yards away and lots of shops too.
Negatives: No lobby to relax in. TV only had 1 english channel, CNN. Breakfast fairly basic: a few cheap cereals, fresh croissants, cheese & cured meat, hard boiled egg, fruit, yoghurt, but very good and plentiful coffee! Hot towel rail not always working in bathroom. No hooks in bathroom or on any doors, but plenty of hanging space in wardrobe. No room kettle for hot drinks (we used a plug-in travel kettle). V poor hairdryer in bathroom. One stool in room, no other chairs. Lift for luggage only to 1st floor - ok but if room is above need to carry bags upstairs. Minor niggles only.More