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Reviews (2,525)
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All reviewswater bustre archired suitegreat hoteltrain stationmodern hotelcanal viewjewish ghettominute walkquieter areaclose to the hotelhotel barmain attractionsaway from the hustle and bustlequiet locationmarco polo airportst marks square
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115 - 120 of 2,525 reviews
Reviewed 17 January 2018

When we think of Venice our first thoughts go to the Carneval Palace Hotel. The beauty and ambience of the hotel, the friendly and excellence of the service as well as the location to transportation make this place a hard act to beat.

Room Tip: Great transportation access and close to Jewish Getto. I would give 5 stars to sleep quality,service , cleanliness.
Stayed: January 2018, travelled as a couple
Thank gelutah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarnivalPalace, Direttore at Carnival Palace Hotel, responded to this reviewResponded 18 January 2018

Dear gelutah
Thank you for sharing your experience with us. Thanks for the company, it was a pleasure to have you as a guest and we look forward to seeing you again soon.
Best Regards
Emanuele Buttazzo

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Reviewed 17 January 2018

Conveniently located not far from the Guglie water bus stop, so easy to get to from Marco Polo airport, and in an area not swamped with tourists. The room was comfortable and the breakfast buffet was a great way to start each day. The staff are entirely friendly and able to help you with any enquiries. (I must particularly compliment Edward who worked on the desk in the evenings and helped us choose and book restaurants each day we were there - he was entirely charming and really made us feel welcome.)

  • Stayed: January 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank SecretiveBus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarnivalPalace, Direttore at Carnival Palace Hotel, responded to this reviewResponded 18 January 2018

Dear SecretiveBus
Thank you for sharing your experience on TripAdvisor, we are so happy to read this kind of comments, above all we are happy that you had a pleasent stay with us in particular with our reception, Eduar is our new employee, always smiling and sunny, we are pleased that he has been helpful.
Your comments help us to improve the qoulity of our services. Thanks for the company, it was a pleasure to have you as a guest and we look forward to seeing you again soon.
Best Regards
Emanuele Buttazzo

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Reviewed 12 January 2018

Great stay, friendly staff. The location is a bit far from the main attractions, but close to the train station and a quite quiet.
Breakfast is great so make sure you don't miss it. Spending extra for the view to the canal I'm not sure it's worth it.

  • Stayed: January 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Andu S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarnivalPalace, Direttore at Carnival Palace Hotel, responded to this reviewResponded 14 January 2018

Hi Andu S,
It's a pleasure to know that you shared your experience at the Carnival Palace on tripadvisor. All our rooms are more spacious, the room with canal view are higher catefgory that's the reason why we apply a supplement, anyways they overlooking on the small canal of Cannaregio, located in a quiet area. We suggest this kind of room for all those like a romantic awakening. Thanks for the company, it was a pleasure to have you as a guest and we look forward to seeing you again soon. Best Regards
Emanuele Buttazzo

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Reviewed 10 January 2018

My wife and I stayed here for the Christmas holiday and it was a great experience! The hotel location was really great. Not in the middle of a lot of noise and hustle and bustle. I loved my room w/the canal view. Very easy to get to from the airport in the water taxi! The staff was overall great! Accommodating and nice. The guy working the bar/restaurant seemed a little short, but I will chalk that up to it being late and he may have had a long day and been tired by that point :-) If I had one request, it would probably be for the hotel to put in a decent size refrigerator and maybe a microwave (if possible). I like my drinks cold and the opportunity to heat up leftovers ;-) but other than that an overall excellent hotel! When I go back to Venice (and I DEFINITELY plan on going back!), I will be booking this hotel again

Room Tip: Get a room with a Canal View!
  • Stayed: December 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank eudigga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarnivalPalace, Direttore at Carnival Palace Hotel, responded to this reviewResponded 11 January 2018

Dear eudigga,
Thank you for sharing your experience in our hotel on TripAdvisor. We are happy that you had a pleasent stay with us. We are located far from the mass, anyways a few steps you had a water bus which connect us with the down town, and just a 300mt. leave the Alilaguna to go to the airport. It's a pleasure for us to know thath you liked the room on the canal, are located on the small and quiet Cannaregio canal. We take care your suggestion, your comment help us to improve the qoulity of our services. Thanks for the company, it was a pleasure to have you as a guest and we look forward to seeing you again soon.
Best Regards
Emanuele Buttazzo

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Reviewed 8 January 2018

The hotel is located in the beautiful part of the city. Close to the train station and the vaporetto stops. The breakfast room is not the friendliest place in town but the offerings are sufficient to start the day.The main complaint is the bed. It was extremely uncomfortable. The size of the bed called for one mattress but not two.

  • Stayed: December 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank CuriousVisitorNY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarnivalPalace, Direttore at Carnival Palace Hotel, responded to this reviewResponded 10 January 2018

Hi CuriousVisitorNY,
It's a pleasure for us to read your comment and thank you for shared your experience on Tripadvosr.
Sorry about the issue had, we do all our best to solve the problem with the matrass and offer at our guest a nice and confortable sleep. Your kind comment help us to improve our services. Thanks for the company, it was a pleasure to have you as a guest and we look forward to seeing you again soon.
Best Regards
Emanuele Buttazzo

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