Customer service was very good at the front desk. I had a request and was not even a Customer and they were very helpful. Times are tough in Venice at the moment and it helps for the staff to be as kind as possible- so thank youMore
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Enjoyed a couple of nights in the hotel in late November and fully enjoyed its fabulous location and views from the room. The structure is old but decently maintained and, most importantly beds are comfortable and shower is very effective. Not luxurious (there are many options) but surely more than enough to enjoy Venice. Personnel was always nice and friendly.
Dear Enrico D.
thank you for your lovely feedback.
We are looking forward welcoming you again .
Best regards
Manuel
Reception
This hotel is 5mins walk from St Marks Square. Rooms to the front have great views across the water and endless people watching opportunities. Breakfast was excellent and staff were helpful and friendly. There is a river boat stop directly opposite. We would definitely go back here.
Dear Mullan2000,
Many thanks for your lovely review.
We are glad that you loved the stay with us.
We are looking forward welcoming you.
Best regards
Manuel - Reception
The location is fantastic!!. The hotel is located in the San Marco( tourist spot) and the vaporetto terminal just in front. The staff is very friendly and the room was very clean. We choose a family room with the lagoon view.. The view was amazing..
Dear Amolinares,
Thank you so much for your lovely feedback .
Hope to have you back soon.
Warm regards from Venice
Manuel - Reception
We made a spontaneous decision last Thursday night and flew out to Venice Friday morning for a long weekend a Hotel Paganelli. The location is fantastic the water bus and taxis drop you right outside and you can get anywhere you want from this stop. The rooms were nice and clean and I slept like a baby. Showers very nice and spacious, modern amd powerful. Staff were nice and we were offered breakfast in bed every day which I loved. Cafe Internazionale next door is great food and good value for money at lunch time with any meal being 10 euros. I would definitely stay here again. One word of advice keep your windows closed at night I didn’t and I was literally eaten alive by mozzies
Just returned from a wonderful trip to Venice. Hotel is in a superb location, room pretty good for the three of us and most of the staff very friendly. Breakfast very poor - the waiter was pretty rude every morning and all we were asking for was things like tea and coffee - took about 6 attempts before they were received.
